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Job Title


eMR Training and Support Officer


Company : NSW Government


Location : Ryde, New south wales


Created : 2026-05-01


Job Type : Full Time


Job Description

Employment Type:PermanentFull TimePosition Classification:Health Manger Level 2Remuneration:$114,251.00 - $134,809.00 per annum plus superannuationHours Per Week:38Requisition ID:REQ644956Applications Close: Sunday, 12 April 2026eMR Training and Support Officer, Prince of Wales HospitalBenefits:A workplace culture with a foundation that promotes person centred care approaches and staff wellbeingOrientation and supported transition into your new roleTargeted clinical stream education programs affiliated with university partnersDevelopment pathways that are aimed at career progressionUp to 12 allocated days off each year (for full-time employees) in addition to annual leaveSalary Packaging optionsthat reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated LeasingCorporate health and fitness program, discounted gym memberships with aFitness PassportEmployee Assistance Program (EAP) for employees and family membersDiscounted Private Health InsuranceFor more information on careers and benefits of working for SESLHD,visit our page.The RoleThe vision for South Eastern Sydney Local Health District (SESLHD) is exceptional care, healthier lives. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.The incumbent of the position is primarily responsible for conducting eMR end user training and ongoing support for all staff across Prince of Wales Hospital, Sydney and Sydney Eye Hospital (Randwick), Royal Hospital for Women, War Memorial Hospital, Community and Mental Health across Eastern Suburbs.This includes:Developing learning resources to aid the learning process.Assessing capabilities by testing competency, providing remedial training where required, troubleshooting where erroneous use of the eMR has resulted in incidents and the provision of refresher training.Where You''ll be WorkingPrince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwicks fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, youll never be short of things to do in this progressive community.Selection CriteriaTo be considered for this position, please ensure you address the below questions as thoroughly as possible.Clinical experience and/or a high level knowledge of clinical work flows in the hospital setting.Certificate IV in Workplace Training and Assessment or equivalent demonstrated relevant training experience.Prior experience in using electronic medical record systems with an understanding of and commitment to its benefits. Prior experience with Cerner eMR or an electronic medication management system would be an asset.Demonstrated problem solving skills and experience in planning, developing, facilitating, delivering and evaluating education and training programs.Proven interpersonal and negotiation skills, a commitment to excellent customer service and the ability to work both autonomously and as part of a multidisciplinary training and project team.Excellent verbal communication skills with demonstrated experience in presenting to and engaging with a range of healthcare professionals, administrative staff and other key stakeholders.Excellent written communication skills and computer skills with experience in developing training and user support materials, including user manuals, quick reference guides, information sheets, training manuals/guides, and training assessments.Ability to travel throughout the District in accordance with position responsibilities.Need more information?1) Click here for the Position DescriptionandSESLHD Expected Standards2) Find out more about applying for this positionFor role related queries or questions contact Leonie Patterson onOurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.Reasonable AdjustmentsNSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please emailand let us know.Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.Information for Applicants:An eligibility list may be created for future vacanciesEmployment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.Applicants will be assessed against the essential requirements and selection criteria contained within the position descriptionRecommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseasesfor all positions prior to offerWe do have an Aboriginal Workforce Team that can also provide support()and for additional information please visit ourStepping Up Website