Job description Agency NT Police Force Work unit Frontline Systems Support Job title Police Business Systems Owner Designation Administrative Officer 7 Job type Full time Duration Ongoing Salary $117,356 - $126,251 Location Darwin Position number 47984 RTF 345773 Closing 21/04/2026 Contact officer Steven Langdon, Senior Sergeant on 0460 033 277 About the agency Apply online APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY QUALIFICATIONS. Information for applicants inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website. Primary objective The Police Business Systems Owner is responsible for maximising business value and mitigating key risks across processes and business systems. This role champions the NT Police Force (NTPF)s business processes, supports critical systems and applications, acting in the agencys best interests to ensure long-term success. Key duties and responsibilities 1. Lead and manage interactions with other government bodies and law enforcement agencies, and oversee systems such as SerPro, IJIS, MDEA, Axon Justice and AXON Evidence. 2. Oversee and provide expert advice on the development and maintenance of the departments business systems. 3. Drive the adoption, usage, and improvement of relevant applications that deliver sustained value to the NTPF. This includes defining the expected business processes and outcomes to support the relevant application. 4. Work with product owners to review functional specifications proposed by development teams, ensuring alignment with business processes, policy, and legislative requirements. 5. Represent the application in business strategy discussions, participate in governance activities and provide leadership within application user groups. 6. Develop and maintain comprehensive application documentation, including user guides and training content. 7. Coordinate the communication of application-related business changes to users. 8. Provide support to projects related to business systems, databases, and IT infrastructure. Selection criteria Essential 1. High level of interpersonal, oral, and written communication skills with the ability to communicate effectively across all levels, including relationship building skills and the ability to provide advice at a strategic and senior executive level. 2. Extensive experience in the Business System Development Lifecycle, management of business systems and associated mapping services, with the ability to lead the development and maintenance of both existing and new systems. 3. High level technical and systems thinking ability, with proficiency in using computerised systems and digital platforms, and ability to manage contractual arrangements with service providers. 4. Demonstrated experience leading or coordinating User Acceptance Testing (UAT) for complex business systems. 5. Well-developed conceptual, analytical, and research skills, with the ability to translate complex analysis into concise and meaningful forms. 6. Extensive knowledge of computerised information systems including trends regarding digital platforms, content management systems, artificial intelligence and web security. 7. Proven ability to manage competing demands, deliver outcomes within set timeframes, and independently prioritise tasks effectively. Desirable 1. Tertiary qualification in information technology or related field. 2. Experience with business systems used by the NTPF (such as SerPro, MDEA, IJIS, AXON Evidence and Axon Justice). 3. Experience working with data quality, governance or operational reporting in a law enforcement or regulatory environment. Further information The successful applicant will be required to undergo a criminal history check and be subject of scrutiny against police intelligence holdings to confirm they have no significant relevant criminal history record.
Job Title
Police Business Systems Owner