Job Title

We are a hospitality (motels) and property rental organisation, managing short and long term accommodation. This a flexible role where some hours can be worked from home. There may be some regional travel required. We are seeking a highly organised and detail-oriented Administration Assistant to join our friendly and professional team. This role is ideal for someone who enjoys working in a dynamic yet also structured environment, is confident with maintaining accurate financial records. the perfect candidate thrives on delivering outstanding customer service. Key Responsibilities: Reception duties and communicating with guests directly and via phone, email, social media and online booking platforms. Respond to email enquiries in a prompt and professional manner Communicate effectively with Operations Manager and the MD Manage staff onboarding, including preparation of documentation and payroll timesheets. (software - deputy) Manage group bookings, rooming lists and catering requirements, communicate with tour guides and organisations, be familiar with service agreements. Process and manage accounts receivable and payable efficiently and promptly with an understanding of accounting principles. Document preparation including procedures and policies, guest compendiums, restaurant menus etc. Confidently use online booking management systems, online graphic design tools, accounting software and be proficient with Microsoft Office 365 suite. Scan, file, and maintain confidential records accurately Maintain (weekly, monthly, annual) accommodation financial performance and operational efficiency records. What Were Looking For: Strong numeracy literacy and comfort working with financial data Logical, analytical mindset with excellent attention to detail Professional presentation with a warm and team-oriented attitude Eagerness to learn new systems and business procedures Excellent written and verbal communication skills A can-do attitude and ability to work independently Previous experience running a small business is highly regarded but not essential. Additional Information Strong hospitality Industry knowledge required. Prior experience with Xero and Dext is required Hospitality PMS ( Primary management system) knowledge required This position description is not limited to the duties listed; flexibility and initiative are key as this is a hybrid role. If youre a confident and capable individual looking for a rewarding administrative role in a flexible, supportive environment, wed love to hear from you.