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Job Title


Crew Member Senior | Andergrove


Company : Burger Urge


Location : Mackay, Queensland


Created : 2026-05-01


Job Type : Full Time


Job Description

Crew Member | SeniorLocation: AndergroveAbout Burger UrgeBurger Urge has been serving up delicious, juicy burgers for over 18 years. We believe burgers should be done right using premium local ingredients to deliver both classic favourites and ontrend creations. Were a fastgrowing and dynamic hospitality brand, and were now expanding our team at our established Mackay restaurant to support continued growth and busy trade periods. Our VisionOur vision goes beyond building a successful restaurant chain. Were creating a group of companies that blends beautiful product design across food, entertainment, music, film, art and fashion with the ambition to become one of the worlds leading food, retail and lifestyle brands. We aim to raise standards, challenge traditional thinking in hospitality and create memorable food and guest experiences that reflect our creativity, values and passion. The RoleAs a Crew Member, youll be handson in all areas of the restaurant and play an important role in delivering an exceptional experience for our guests. We are hiring senior crew members, making this a great opportunity whether youre starting your first job or looking to take the next step in hospitality. This is a fastpaced, teamfocused role, perfect for people who enjoy staying active and working as part of a closeknit team. Key Responsibilities Providing friendly, welcoming and efficient customer service Taking orders and processing cash and card payments Preparing and assembling menu items to Burger Urge standards Cooking using grills, fryers and other kitchen equipment (training provided) Maintaining cleanliness, hygiene and food safety standards Working closely with your team to keep service running smoothly Senior Crew Members may also be involved in: Supporting and mentoring junior team members Leading shifts and helping manage service flow Assisting with training, quality standards and procedures Burger Urge Perks Employee discounts on food and merchandise Full training and ongoing development Clear pathways for growth and promotion Opportunity to step into senior or leadership roles A fun, supportive and energetic team environment Job security with a wellestablished and growing brand What Were Looking For A positive attitude and strong work ethic Friendly, reliable and teamfocused approach Willingness to learn and take feedback onboard Good communication skills Ability to work in a fastpaced environment Ability to stand for long periods Flexible availability including evenings, weekends and school holidays New to Hospitality?No experience needed If you bring a great attitude, reliability and a willingness to learn, well teach you everything you need to succeed. Requirements Valid Australian working rights IM ALERT Food Handling Certificate (or willingness to obtain) RSA Certificate (or willingness to obtain) If youre keen to join a growing team, develop new skills and build your future with a brand thats going places, wed love to hear from you. Apply now and join The Urge.