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Salary: $116,232plus superannuationEmployment Status: Full-time | Temporary 12 Month ContractEligibility:Australian Citizen or Permanent ResidentStart Date: Immediate Start AvailableApplication Closing Date: 3 May 2026 About Us Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) operatesin the ACT and NSW, supporting 56 Schools and nine Early LearningCentres(ELCs). The Catholic Education Office (CEO) provides corporate services to the CECG system of schools, ELCs and the CEO through four Directorates including Governance and Strategy, Faith in Learning, School Operations and Corporate Services. About the Role The Business Systems Support Officer plays a key role in ensuring the effective, consistent, and compliant use of core business systems across Catholic Archdiocese of Canberra and Goulburn Education Limited. The position supports staff across schools, ELCs, School Aged Care Services (SACSs), and the CEO, with a strong focus on finance, student information, and human resource systems. Working as part of the Enterprise Business Systems team, the role provides firstlevel support and guidance for businesscritical platforms including Finance (TechOne), Student Information System (Compass), Records and Information Management Systems (Content Manager) and associated HR systems (EMPOWER and PageUp). The position contributes to the stability of daytoday operations while supporting system improvement, data quality, and compliance with organisational and regulatory requirements. Key Responsibilities Provide timely firstlevel support for businesscritical systems, ensuring incidents and service requests are effectively triaged, resolved, or escalated in line with service level agreements. Support schools and the CEO with core business processes such as census data, debtor billing, purchase orders, goods receipting, and monthend and yearend activities. Broad engagement across the system, CEnet, and thirdparty vendors to support business system operations and initiatives. Create, maintain, and publish clear enduser support materials, including user guides, training documentation, reference resources, and reports, to promote best practice and compliance. Deliver support and training through multiple channels, including phone, email, Microsoft Teams, webinars, and inperson sessions, ensuring all interactions are recorded in the service management system. Contribute to continuous improvement activities by analysing business processes, supporting data integrity, and assisting with performance and efficiency enhancements across enterprise systems. About the Team The ICT team supports the system through service delivery, field services, infrastructure, cyber security, business systems, applications and data services. The team values collaboration, strong customer service and continuous improvement, and provides technology services that directly support staff, schools and students every day. Benefits Attractive remuneration package Access to salary packaging, including novated leasing 24 weeks of paid parental leave (maternity/adoption) Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave) Support for professional development and study opportunities Access to the FLOURISH Employee Wellbeing Program, offering a range of benefits and offers, traditional counselling and holistic wellbeing services Qualifications and Eligibility Relevant qualifications or equivalent experience in finance, business systems, or administration Working with Vulnerable People (WWVP) registration and Working With Children Check (WWCC) Current Drivers Licence Application Process Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description. The CEO is committed to workforce diversity and creating inclusive workplaces and welcomes applications from suitable candidates from all diversity groups to support schools and ELCs to deliver quality education outcomes for students. For further information aboutCECG, please visit thewebsite. If you have any questions about the recruitment process, contact Alex Morosin, on 0484 327 *** or via email at************@