Job Title

About us Workskills is a proud, local not-for-profit that has been supporting Tasmanians into meaningful employment for over 40 years, and were just as passionate about it today. Based across Southern Tasmania, were all about community, connection, and creating real opportunities for people to thrive. Our work makes a genuine difference, supporting stronger people, stronger families, and stronger communities. Our approach is simple and seriously rewarding. We take the time to understand people, build confidence and skills, connect them with the right employment or training opportunities, and support them to succeed long-term. Our teams are friendly, down-to-earth, and big on great customer service. We celebrate wins (big and small), back each other, and are always looking for better ways to do what we do. Continuous improvement isnt a buzzword here; its part of our everyday work. The Opportunity This is a junior, entry-level trainee role within the Workskills Ground Up program, designed to set you up for success through structured training, on-the-job development, and support to complete a Certificate III in Business. As part of our Support Centre Team, youll be the first point of contact for enquiries, gaining hands-on experience in a fast-paced, call centre environment while building valuable admin and customer service skills. What we offer Supportive, team-focused environment Certificate III in Business (Customer Engagement) Salary packaging options 5 weeks annual leave 12 flex days + 12 personal leave days Career development opportunities About you Youre a friendly, motivated team player who enjoys helping others and thrives in a busy environment. Youll handle calls, respond to enquiries, and support day-to-day operations, no two days are the same. What we are looking for Strong organisational, and time management skills Strong verbal communication skills and a professional phone manner Commitment to completing a Certificate III in Business (Customer Engagement) Ability to work collaboratively in a small team, maintaining confidentiality Ability to prioritise tasks effectively and maintain high standards of customer service Ability to perform general administrative tasks, including: Data entry Electronic filing Mail and correspondence management Scheduling and diary management Ability and willingness to use and learn: Current office technology and equipment Microsoft Windows and Office Email (Outlook) and database management Maintenance of electronic filing systems Multi-line telephone systems. If youre motivated, eager to learn, and ready to kick-start your career in a vibrant admin and call centre setting, wed love to hear from you! Take the next step! To find out more about this exciting career opportunity contactLinda on 0400 547 ***. For a copy of the Position Description please click here (if viewing via Seek, please go to our Website then scroll to the bottom of the home page and click join our team to view the ad and linked position description via our Careers Portal) You can apply via our Careers Portal as mentioned above or click the Seek Quick Apply button now! Your application must include: current resume one-page cover letter detailing your vision of success in this role The National Training Wage applies to this role. Applications will be reviewed upon submission. All applications are treated in the strictest of confidence. Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions. As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.