Job Title

Employment Type: Temporary Full TimeHours Per Week: 38Classification: Administration Officer Level 3Remuneration: $71,072.43 $73,287.41 per annum + superRequisition ID: REQ659516Application close date: 10th May 2026Location: Mater Mental Health Centre Waratah (Awabakal and Worimi Country)This is a position identified for Aboriginal or Torres Strait Islander people on the basis of a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.Make a Difference Where It Matters MostAn exciting opportunity exists to join Yimamulinbinkaan Aboriginal Mental Health & Social Emotional Wellbeing Service (YAMHS), an Aboriginal-led specialist service within Hunter New England Mental Health.As an Administration Officer, you will play a vital role in supporting the day-to-day operations of a dynamic, culturally grounded mental health service. Working across emergency departments, inpatient units and community settings, you will provide high-quality administrative support to clinicians and Social and Emotional Wellbeing (SEWB) staff, ensuring efficient, coordinated and culturally safe service delivery for Aboriginal and/or Torres Strait Islander people across the lifespan. This is a fast-paced, highly relational role where no two days are the same. Your work will directly contribute to improving access, strengthening engagement and supporting better outcomes for Aboriginal communities navigating the mental health system.About the Role and YAMHSIn this role, you will be essential to the smooth day-to-day operation of Yimamulinbinkaan Aboriginal Mental Health & Social Emotional Wellbeing Service (YAMHS). You will provide high-quality administrative support across a range of programs, working with adult, child and adolescent services as well as cultural healing teams. The role spans emergency departments, inpatient units and community settings, supporting coordinated and culturally safe care delivery.YAMHS is an Aboriginal-led specialist service delivering holistic, wrap-around care for Aboriginal and/or Torres Strait Islander people experiencing acute mental health needs. The service operates across three key streams: Adult Mental Health In-Reach, the Cultural Healing Assessment Response Team (HART), and Child & Adolescent Mental Health Care Coordination (Wiyillin Ta).As a stand-alone acute service, YAMHS integrates clinical care with social and emotional wellbeing support. Our approach is grounded in culture, connection and strong partnerships with consumers, families, community and multidisciplinary teams, ensuring care is respectful, responsive and culturally safe.As part of this role, you will:Provide high-quality customer service as a first point of contact via phone, email and face-to-face interactionsCoordinate correspondence, appointments, diaries and communications, ensuring timely and accurate follow-upSupport data entry, reporting, recruitment processes, payroll and roster administrationMaintain accurate electronic and general records in line with legislative and organisational requirementsAssist with coordination and logistics across inpatient, community and outreach settingsSupport clinicians and Social and Emotional Wellbeing (SEWB) staff to focus on clinical and community careBuild and maintain strong working relationships with staff, clients and stakeholdersYou will also contribute to a service that actively engages with community through outreach and events, helping to foster a workplace that is culturally safe, connected and responsive.YAMHS is a culturally strong, supportive and collaborative team that values cultural knowledge and lived experience, connection to community and kinship, teamwork and shared decision-making, and a commitment to improving outcomes for Aboriginal and/or Torres Strait Islander people.What Youll Bring to the RoleYou are organised, reliable and people-focused, with the ability to provide high-quality administrative and customer service support as a first point of contact. You communicate clearly and respectfully, building strong relationships with staff, clients and community.You bring experience across a range of administrative functions, including coordination of appointments and correspondence, data entry, reporting, recruitment support and roster or payroll processes. You are confident using multiple systems and maintain accurate records in line with organisational and legislative requirements.You thrive in a busy environment, managing competing priorities with strong time management, attention to detail and initiative. You approach your work with professionalism, sound judgement and a solutions-focused mindset.Most importantly, you demonstrate a genuine commitment to culturally safe practice, with the ability to respond to the needs of Aboriginal and/or Torres Strait Islander people, families and communities with respect, empathy and understanding.What Were Looking ForRelevant administrative qualifications and/or equivalent experienceStrong organisational skills with the ability to prioritise and meet deadlinesProven ability to work collaboratively while maintaining confidentialityExperience using a range of computer systems and softwareWell-developed communication and interpersonal skillsKnowledge of medical terminology and typing (desirable)Demonstrated cultural awareness and respect for Aboriginal and/or Torres Strait Islander communitiesEssential RequirementsStrong cultural awareness and respect for Aboriginal and/or Torres Strait Islander people, culture, kinship and communityCompassion, empathy and emotional intelligence when working with people in distressReliability, professionalism and accountability in an acute care environmentAbility to manage competing priorities and deliver high-quality work within timeframesCommitment to confidentiality, professional boundaries and teamworkWhat we can offer you:At Hunter New England Health, enjoy a career where you''re challenged by interesting work and surrounded by spectacular locations. You''ll contribute to the team enriching health in millions of ways every day. On top of this we also offer:Supportive and collaborative team environmentOngoing professional development opportunities across the administrative networkCareer progression opportunities within NSW HealthOngoing support from an Administration Manager and experienced colleaguesEmployee Assistance Program (EAP) to support wellbeingNeed more information?Click here for thePosition DescriptionFind out more aboutapplyingfor this positionFor role related queries or questions contact Bron Rose on An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.This position is full time; however, part time/job share arrangements may also be considered.To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.Information for Applicants:Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via or 1300 40 25 23.At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact for confidential support.Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.Connect with us on FacebookandLinkedIn!