Job Title

Medical / Allied Health Receptionist/AdminFull-Time Wollongong We are a growing Transdisciplinary team that is focused on moving communities towards health optimisation.We aim to create a healthcare system driven by preventive practices and individual outcomes. To move our communities towards health optimisation, we believe that health professionals need to work collaboratively towards common patient goals, utilising the shared resources they require to be successful. We offer Physiotherapy, Chiropractic, Osteopathy, and Exercise Physiology services to a wide range of patients across the Picton and Wollongong areas. Our practice is committed to providing individualised Health Care at its highest level, with our administrative team delivering exceptional customer service. Due to growth and expansion, we are seeking an additional member to join our exceptional administrative team, based at our Wollongong clinic. The CandidateWere looking for someone who is purpose-driven, values-aligned, and excited to be part of a team thats making a difference in peoples lives. The right candidate will: Brings a proactive, can-do attitude and thrives in a fast-paced environment Communicates with clarity, warmth, and empathy, both in writing and face-to-face Has strong organisation, time management, and attention to detail Presents with professionalism and a friendly, approachable manner Aligns with our vision and mission, and is excited to be part of a values-led, purpose-driven team Is motivated to learn, grow, and contribute within a self-governed, flat-structured workplace This is a full-time position (3540 hours per week) within our administrative team. Our clinic operates: MondayThursday: 7am8pm Friday: 7am5pm Saturday: 7am-12pm You will be required to work some morning and evening shifts, depending on staff availability.Desirable experience (but not essential): Previous work in allied health or medical administration Familiarity with Medicare, DVA, WorkCover, NDIS Experience using clinical software like Cliniko or Nookal We hire based on attitude, adaptability, and cultural fit. While prior experience is valued, were just as interested in people who are eager to learn, align with our values, and want to grow with us long-term. Salary range: $59,280 $83,033.60 per year, depending on previous experience and demonstrated capability. This role includes five weeks of annual leave as part of our commitment to sustainable and rewarding work. About The RoleDo you enjoy or need to be challenged? Are you passionate about providing excellent customer service and patient care? Do you like to work as part of a team? Do you want to be part of a growing business in a fast-moving industry? You will be the face of our awesome business, providing exceptional customer service to our patients. You will enjoy learning from a professional and supportive team. Your role will consist of meeting and greeting patients in a friendly, professional, and approachable manner. You will be taking telephone inquiries, scheduling patient consultations, invoicing, following up on emails, as well as a wide range of other duties. Key Responsibilities Reception duties include welcoming patients, recording patient details, answering telephone calls & inquiries, scheduling appointments, managing and receipting invoices, monitoring and replying to emails. Workcover, NDIS, DVA and Medicare responsibilities and tasks General administrative duties and supporting the staff with day-to-day operations Financial responsibilities, including Xero reconciling and paying invoices, setting up direct debit invoices Maintain the roster for Admin staff Opening & closing the practice Fostering a professional working relationship with team members, patients and clinic staff Maintaining compliance with organisational policy and procedure Maintaining a clean and presentable clinic If you are interested, please submit: Your resume/CV Cover Letter 2 x videos - email to: **********@movementtherapy.net.au Video Task Instructions for ApplicantsAs part of your application, please submit two short videos (no longer than 2 minutes each) addressing the following: Video 1: Why Youd Be a Great Fit at Movement TherapyVideo 2: Handling a Tricky SituationTell us about a time in work, study, or life where you had to either: Say no to someone Have a difficult or awkward conversation Calm someone down who was upset or frustrated Explain: What the situation was. What you said or did. What the outcome was. Only successful applicants will be contacted.