Job Title

Policy and Project Support OfficerThe State Insurance Regulatory Authority (SIRA) is looking for a Policy and Project Support Officer to join our team!BenefitsSecure a rewarding ongoing role at Clerk Grade 3/4 level.Salary range: $84,659 - $92,701+ super, commensurate with experience and annual leave loadingEnjoy genuinely flexible working arrangements that support work-life balance.Location of work : Sydney CBD or Gosford with hybrid work cultureCollaborate in state-of-the-art offices designed for innovation and connection.Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.Take advantage of excellent professional development and learning opportunities to help you thrive.About UsThis is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role is in the Health Strategy team which is responsible for policy projects aimed at improving health outcomes for injured people in the workers compensation and motor accident schemes.Understand more about SIRA here.Your responsibilities will include:Support the delivery of a variety of policy projects and initiatives, helping ensure objectives are met on time and to a high standard.Undertake basic research and analysis in assigned areas, including data analysis.Help prepare reports that inform decision-making and support policy development.Contribute to the preparation of correspondence, meeting papers, and minutes to support the development and implementation of policy initiatives.Provide administrative support, including organising working groups and committees, to facilitate collaboration and effective policy development.Update and collate documentation to support the effective delivery of scheme design, policy initiatives, and broader organisational goals.For more information on the role and its accountabilities, click here to view the role description.About you:Someone who is interested in getting into policy workAn analytical and critical thinker who can think outside the box to help solve complex problemsA flexible worker who can adjust their capabilities to suit a variety of projectsStrong skills in research, writing and communication, with an attention to detailAbility to use Power BI and other applications to collate and analyse data (or a willingness to learn)A proactive person who can provide a range of administrative and support services for policy projectsResponsiveness to tight deadlines and urgent requests, while keeping other projects on trackEnjoy working collaboratively with the team and colleagues across the agency.If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!What we need from you:To start your journey towards becoming our Policy and Project Support Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).In your cover letter please share your motivation for applying for this position and your relevant skills.A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.Salary Grade 3/4, with the base salary for this role starting at $84659 base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment please contact Melody Tse via .Visit the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date:Monday 16th March 2026 at 9 :59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process