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Job Title


Administration Officer


Company : Cadorna House


Location : Launceston, Tasmania


Created : 2026-05-01


Job Type : Full Time


Job Description

Applicant must be living in Tasmania for commencement on 20th April or as close to as possible. Wage is negotiable based on experience. Hours- Tues-Fri 9-3 Responsible to: Facility Manager Qualifications/Experience: 1. Administration qualification (desired) 2. Extensive experience in Health and Aged Care including residential agreements, AN-ACC, ACQS & Aged Care Act 3. Advanced computer and word processing skills using Microsoft Office: Word, Excel, Publisher 4. Knowledge in using Xero (desired) 5. Understanding of My Aged Care, Services Australia, GPMS portal (desired) Main responsibilities: Provides prompt and friendly customer focused service to consumers, visitors, suppliers, and staff Undertakes a range of office procedures such as, mail, telephone enquiries and call transfers, email enquiries, photocopying, faxing, laminating, and ordering of office supplies Assists with the filling of shifts on the roster as requests Word processing such as policies and procedures, reports, letters, memos, newsletters, brochures, signs Responsible for document control of the service providers, quality management system policies, procedures, and forms Maintains a record management system including, filing, storage, archiving and disposal of records according to regulatory requirements Maintain resident admission and discharge documentation, accounts/billing and archiving Receipts consumer payments as required Collating staff hours, personal and annual leave for payroll 1. HEALTH & SAFETY 1.1 Participates in the risk management program and contributes to a safe work environment for self, other staff, and volunteers, and a safe living environment for consumers and visitors. 1.2 Reports immediately, any equipment or situation which has the potential to cause harm. 1.3 Completes an Incident Form for an event or situation that; resulted, or could have resulted, in harm to a consumer, staff member or visitor; or a complaint, loss or damage. 1.4 Participates in problem solving processes to resolve health and safety issues. 1.5 Does not use any type of restraint for a consumer without medical/nurse practitioner or registered nurse authorisation. 1.6 Demonstrates an understanding of all types of elder abuse, the appropriate action to take and the reporting requirements according to your role. 2. QUALITY IMPROVEMENT 2.1 Demonstrates ownership of the safety and quality of care and services provided. 2.2 Encourages and supports consumers to provide feedback and to make complaints, including completing an Improvement Form on their behalf according to their wishes. 2.3 Provides competent care/service in accordance with the organisations documented policies and procedures, and legislative requirements relevant to your role. 2.4 Actively participates in team meetings and quality improvement activities to improve the quality and safety of the care and services provided. 3. KNOWLEDGE & SKILLS 3.1 Maintains own knowledge and skills for safe care/services by completing annual mandatory training and competency assessments related to your role; participating in ongoing education sessions and tool-box training and; reading notice boards, newsletters and memos. 3.2 Annual training objectives are completed following performance appraisal to ensure you have the right skills and knowledge to perform your role. 3.3 Participates in relevant professional and network groups (recommendation only). Pay: $32.00 $38.00 per hour Expected hours: 24 per week Work Location: In person Expected Start Date: 20/04/2026