Job Title

Everyone plays here Temporaryfull-time opportunityuntil 31 August 2026 Hybrid role -Sydney Olympic Parklocation Clerk Grade9/10-Salary ranges from $129,464to $142,665+ super& leave loading The role The Information Technology Infrastructure and Service Lead plays a critical role in delivering highquality, customerfocused ICT support services across the Office of Sports diverse locations and technology environments. You will lead a highperforming team, drive a proactive service culture, and ensure the reliability, security and performance of core infrastructure, systems and platforms. Working closely with business stakeholders, you will identify opportunities to enhance service delivery, strengthen operational efficiency, and support the organisations commitment to providing safe, modern and accessible digital services. Responsibilities Lead, coach and develop a highperforming team, fostering accountability, collaboration and continuous improvement. Drive a customercentric service culture, ensuring responsive, professional and proactive engagement with endusers. Partner with business stakeholders to understand operational needs and identify opportunities for service enhancement. Implement and maintain server virtualisation infrastructure to ensure high availability and efficient resource utilisation. Oversee disaster recovery operations and data backups to support business continuity. Manage and maintain Active Directory, VPN, Microsoft Server and network environments, including identities, access and group policies. Implement and manage secure transport methods such as SSL and FTP. Manage cloudbased services and infrastructure, including Azure and AWS. Coordinate concurrent ICT infrastructure upgrades, installations and refresh projects. Engage and manage external vendors, ensuring performance against KPIs and alignment with standards. About You You are an experienced ICT infrastructure and service delivery professional with strong technical capability and a passion for customerfocused support. You bring demonstrated expertise across contemporary operating systems, directory services, networking technologies and cloud environments, along with proven experience managing ICT projects and operational risks. You are an effective people leader who builds capability, motivates teams and drives a culture of continuous improvement. You think analytically, solve problems proactively, and communicate with clarity and confidence. You thrive in a dynamic environment, balancing competing priorities while maintaining high standards of service, safety and operational excellence. Essential requirements Tertiary qualifications in an ICT discipline and/or relevant experience. The incumbent will be willing and able to drive throughout NSW. Key knowledge and experience Demonstrated extensive experience and skill in planning, provisioning and administering ICT systems and infrastructure. Proven project management experience in information technology or related environment, managing project, people, financial and operational risks and outcomes. Extensive and demonstrated expertise in contemporary operating systems, directory services, and networking principles, practices, and technologies. For more information read the full Role Description:RD - IMT - Clk 9.10 - Information Technology Infrastructure and Service Lead About us TheOffice of Sportsupports all people, communities and organisations across NSW to enjoyand realise the benefits of participating insport and active recreation.We provide leadership, policies, programs, funding and infrastructure to ensure everyone has the opportunity to participate. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.OoSsupports various employee affinity groups, practices flexible working, offers job share and workplace adjustments. Join us Share your ambitions with us -we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Applications close11:55pm22ndApril2026.Should you require further information about the role please contactMichael Barillaat. A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. The Office of Sport undertakes employment screening for all prospective employees to ensure thorough,fairand consistent recruitment practices. Screening may include National Criminal Record Checks, Working with Children Checks (for relevant roles), service and conduct checks, referee checks, right-to-workverification,conflict-of-interestdeclarations, and preemployment health assessments. You can view the fullEmployment Screening Policy and Procedure here We encourage and support applications from people with disability. Please reach out to us to discuss anyadjustmentsthat may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team viaand reference''Request an Adjustment - IT Infrastructure and Service Lead''.