Job Title

Reception/ Student Support Officer Position in Launceston, Tasmania. Receptionist and student support needed in Launceston. Exciting opportunities for the right candidate to join our student support team . Australian Federation College (RTO Code 45616, CRICOS Provider No.: 03854G) is a quality CRICOS RTO training and assessing diverse set of qualifications in Launceston and Melbourne CBD. A part-time receptionist and student support position is available for the suitable candidate. Key Requirements: Answering telephone and email enquiries. Liaise with Student Support, Administrations, Admissions, Accounts and Academic Team as required. Assist students with administrative,admissions, accounts and academic enquiries. Assist with filing and maintenance of student records. Distribute correspondence to staff and students. Perform additional administrative support duties as required. Respond effectively to difficult or challenging behaviour. Liaise with internal and external stakeholders as required. Contribute to AFC systematic approach to continuous improvement. Liaise with AFC training staff to coordinate contact with students in order to manage their administration. Monitor workplace safety at all times. Always put workplace safety before any other priority or activity. Perform duties in an ethical and professional manner that supports an environment that is free from discrimination and harassment. Stay up-to-date regarding the college and students obligations under ESOS Framework and other legislative requirements. Follow organizational policies and procedures at all times. Mandatory Skills and Qualifications Requirements: - Excellent verbal and written communications skills in English; - Ability to communicate in a second language is preferred but not mandatory; - Excellent computer skills including competence on MS Office suite and good typing speed; - Excellent administrative skills including time management and prioritisation skills. - Legal Australian work rights. Desirable Skills and Qualities: - Must have exceptional customer service skills; - Must have ''can do'' attitude and unwavering commitment towards work Please forward your resume/CV detailing your skills, qualifications and experiences to People and Culture, Australian Federation College. Please note, only short-listed applicants will be contacted for interview and further discussion. Job Type: Part-time Pay: $56,000.00 $62,000.00 per year Ability to commute/relocate: Launceston TAS 7250: Reliably commute or planning to relocate before starting work (Required) Work Authorisation: Australia (Preferred) Work Location: In person