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Introduction: About Us The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobsreinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible. Description: Mai-Wel is seeking an experienced Operations Coordinator Cleaning & Grounds to lead the daytoday operations of our growing social enterprise. This is a unique and rewarding opportunity to combine strong operational leadership with meaningful social impact by supporting people with disability in transitional employment pathways. About the Role At Mai-Wel, we believe everyone is Full of Possible and this role plays a vital part in turning potential into opportunity. As the Operations Coordinator Cleaning and Grounds, you will oversee all aspects of the cleaning and grounds maintenance enterprise, ensuring highquality service delivery, safe operations, and positive customer experiences. You will lead and mentor staff, manage resources and budgets, and work closely with internal teams to support employment pathways and skill development for MaiWel participants. This role is based in Maitland, with travel to multiple sites as required, and plays a key role in shaping, delivering, and expanding MaiWels cleaning and grounds maintenance services. Key Responsibilities Manage daily operations including rostering, job scheduling, reporting, and contract delivery Lead, train, and support staff, including participants engaged through NDIS Employment Pathways Ensure compliance with WHS, regulatory requirements, and standard operating procedures Oversee equipment, assets, and supplier relationships Monitor budgets, costs, and financial performance Deliver consistent, highquality customer service and respond to feedback Collaborate with internal teams to support transitional employment outcomes Build strong relationships with customers, suppliers, and community partners Position Details Employment Type: Permanent, Full Time Hours: 38 hours per week Location: Maitland (travel across sites required) Salary: SCHADS Award Level 4 Why Join MaiWel? Youll be part of a valuesdriven organisation committed to Respect, Integrity, and Excellence. This role offers the opportunity to lead a purposedriven business, grow your career, and make a genuine difference in the lives of people in our community. MaiWel is committed to diversity, equity, and inclusion and encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ individuals, and people from culturally and linguistically diverse backgrounds. How to Apply Please submit your application including a resume and cover letter addressing the key requirements of the role. Skills and Experiences: About You Were looking for someone who brings both industry expertise and a peoplecentred approach. The ideal candidate will have: Experience managing cleaning, facilities, or grounds maintenance operations Strong leadership, communication, and organisational skills Ability to mentor and support a diverse workforce Sound understanding of WHS and compliance requirements A proactive, solutionsfocused mindset and commitment to inclusion