Job Title

We are seeking ahands-on Service Managerto lead our workshop and mobile service operations, with a clear mandate todrive revenue growth, improve profitability, and elevate service delivery standards. This is a leadership role for someone who thrives in a fast-paced environment, takes ownership, and leads from the front. Key Responsibilities Lead the day-to-day operations of the workshop and mobile service teams Plan, schedule, and prioritise all service jobs to maximise efficiency and output Act as the primary customer contact for service bookings and job coordination Drive revenue growth through upselling, quoting, and identifying new opportunities Monitor job progress, ensuring deadlines are met and customers are proactively updated Oversee job costing, pricing accuracy, and timely invoicing approvals Manage team performance, productivity, and ongoing development (including apprentices) Maintain high standards of quality control, safety, and workshop presentation Monitor labour utilisation and parts margins to ensure departmental profitability Lead daily team communication (toolbox talks/huddles) and continuous improvement initiatives Key Requirements Trade-qualified in a mechanical discipline (essential) Proven experience managing a workshop or service-based operation Strong commercial acumen with a focus on revenue and profit growth Demonstrated leadership capability with the ability to manage and motivate teams Excellent organisational, communication, and problem-solving skills