Job Title

Be the operational backbone of a highdemand specialist outpatient service Deliver exceptional patientcentred customer service every day Join a collaborative team within a leading tertiary hospitalManage clinic administration, coordinate patient journeys and build seamless service delivery within a busy Diabetes & Endocrine ambulatory care setting.Employment Type:PermanentFull TimePosition Classification:Administration Officer Level 2Remuneration:$66,608.03 - $68,817.27 per annumHours Per Week:38Location:Westmead HospitalWhere you''ll be workingWestmead Hospital is one of Australias largest and most respected tertiary hospitals, delivering specialist care to a diverse community across Western Sydney. As part of Western Sydney Local Health District, youll work in a service that values professionalism, teamwork and compassion.The Diabetes and Endocrine Ambulatory Care Centre is a dynamic, patientfocused environment supporting individuals with complex and chronic conditions.A highvolume, specialist outpatient clinicSupportive multidisciplinary diabetes and endocrine teamStrong focus on patient experience and quality improvementStructured systems and clear processes to support your roleInclusive, respectful and valuesdriven workplace cultureWhat you''ll be doingAs an Administrative Officer Level 2, youll play a vital role in keeping the service running smoothly while being a welcoming first point of contact for patients and families.You will:Provide efficient, friendly frontline administration and reception supportManage appointments, patient registration, waitlists and clinic schedulesCoordinate office systems, communications and information flowSupport reporting, statistics, ordering and meeting administrationWork collaboratively while confidently managing competing prioritiesWhy work with NSW Health?At NSW Health, we offer more than a job we offer a chance to belong, contribute and grow while supporting the health of our community. Make a difference behind the scenes Build your career in Australias largest health system Be part of a team that values safety, respect and wellbeing Apply now and bring your administration expertise to a service that truly matters. Submit online your resume, addressing the criteria listed below and providing examples that demonstrate your ability before the closing date.Selection Criteria:Proven extensive clerical experience in a busy reception/customer service positionDemonstrated effective communication skills-written and verbal with strong attention to detailDemonstrated ability to work independently as well as part of a teamDemonstrated ability to identify issues of relevance, sensitivity and confidently, and knowing when to escalate matters of importance and urgencyDemonstrated computer/data entry skills specifically MS office email and iPMDemonstrated experience in working with multi-functional teams preferably within a heath settingRequisition ID: REQ651413Applications Close: 7th May 2026Need moreinformation?Discover more about theapplication process.Review the detailed Position Descriptionfor insights into role requirements and criteria. Explore theselection process,employment checks,outcomes and notifications.For inquiries about the role, contactAmenze Uyagu onPeople with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)#S-DNI