Job Title

JOIN US - SHAPE LIVES - BUILD YOUR CAREER About the Role: Were looking for an experienced and compassionate Frontline Support Specialist to join our Community Supports team. In this role, youll deliver person-centred support to people with complex and high-intensity needs, while also mentoring others and leading by example. Youre calm, reliable, and confident in complex environments, with a genuine passion for supporting others, engaging with stakeholders, and growing your career. What we offer: SCHADS Award Level 3 pay rates from $38.65 $41.45 per hour Salary packaging and meal & entertainment card (eligibility applies) Flexible roster including shift work, weekends, public holidays, and sleepovers Option to purchase additional annual leave (eligibility applies) Fitness Passport access for you and your family Ongoing training, upskilling, and professional development opportunities Annual flu vaccination Key Responsibilities: Deliver person-centred support for complex needs Implement care plans and behaviour support strategies Support medication, health needs, and appointments Respond to behaviours of concern and crisis situations Mentor team members and model best practice Build and maintain strong relationships with clients, families, and key stakeholders Promote independence and community participation Maintain accurate, NDIS-compliant documentation Skills and Experience: Essential: Proven experience supporting individuals with complex or high-intensity needs Strong understanding of person-centred and active support approaches Experience implementing behaviour support plans and strategies Confidence engaging with stakeholders, families, and multidisciplinary teams Demonstrated experience mentoring and supporting team members Excellent communication skills and ability to work collaboratively Confidence to work independently and make sound decisions Commitment to continuous learning and professional growth Desirable: Experience contributing to complex care or multidisciplinary reviews Understanding of NDIS Practice Standards, including high-intensity supports Previous experience in mentoring, coaching, or informal leadership About Us: For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services all with a focus on inclusion and respect. How to apply When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application. To apply and view the Position Description please click on the ''apply now'' button below or visit our website: www.challengecommunity.org.au Confidential enquiries can be made by contacting Brooke Sullivan via email Closing Date - 17th April 2026 We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.