Job Title

We are seeking an enthusiastic, reliable, and customer-focused individual with a calm, professional manner and a strong commitment to providing high-quality communication and support in a fast-paced environment.Employment Type:PermanentPart TimePosition Classification:Telephonist Level 2Remuneration:$34.37 - $35.77 per hourHours Per Week:16Requisition ID:REQ647939Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone Theres a real sense of belonging here because we value and respect our patients, employees, and teams voices. Youll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities lives.NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.Where you''ll be workingHornsby Hospital SwitchboardWhat you''ll be doingThe Telephonist position is responsible for the efficient operation of the hospital switchboard and paging system, ensuring calls are answered in a timely manner, with clear and concise communication, providing a 24 hour service for NSLHD.People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.Candidates will need to meet the following criteria:Exceptional verbal communication with a clear, polite, and articulate phone manner, alongside strong written communication abilities.Demonstrated experience in a hospital switchboard, call centre, or similar high-volume, fast-paced communications environment.Demonstrated ability to remain calm under pressure and manage difficult, urgent, or emergency situations.Need more information?1) Click here for the Position Description2) Find out more about applying for this positionFor role related queries or questions contact Rhiannon Campton on The team enriching health in millions of ways every day.Applications Close: 7 April 2026