Employment Type:Temporary Full Time (Up to 26/03/2027)Position Classification:Administration Officer Level 3Location:Nepean HospitalRemuneration:$35.84 - $36.96 per hourHours per week: 38Requisition ID:REQ651269Applications close:21/04/2026With CORE Values of Collaboration, Openness, Respect and Empowerment,working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.About UsNepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydneys western suburbs, providing world-class clinical facilities, services, and care.An exciting opportunity exists to join the Women and Childrens Outpatient Department at Nepean Hospital. This is a fast-paced busy outpatient area that covers antenatal, gynaecology and paediatric clinics. We are looking for customer service driven candidate who is passionate about enhancing the patient''s journey whilst providing efficient and effective support to our frontline health care professionals.This role requires excellent communication skills, strong attention to detail and the ability to deliver consistent, highquality customer service as the first point of contact for patients and families. You will manage enquiries via telephone, email and facetoface interactions with professionalism and care. Key responsibilities include appointment scheduling, Medicare and revenue processes, ABF requirements, filing, waitlisting, general administrative duties and clinic support.We invite you to explore this career opportunity with us. Learn more and Apply Today!Benefits available to eligible NBMLHD employeesAccrued Day Off (ADO)Opportunity for extra tax savings through Salary PackagingNovated LeasingGreat education opportunities through Education Training Service which offers over 110 courses each yearAccess to our Employee Assistance Program (EAP) for staff and family membersFitness PassportNBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe StandardsFor assistance with applying through the NSW Health Career Portal please click here.What you will bring to the roleDemonstrated experience in a clinic setting including reception duties, phone enquiries and appointment schedulingDemonstrated effective customer service skillsExcellent oral and written communication skillsDemonstrated effective interpersonal skillsKnowledge of Medicare eligibility and billing practicesAbility to work independently and within a multidisciplinary teamDemonstrated ability to learn new processesAbility to be flexible and display initiativeEmployment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.Need more information?1) Click here for the Position Description2) Find out more about applying for this positionFor role related queries or questions contact Jennifer Borg on
Job Title
Administration Officer - Women and Children\'s Outpatient Department