You want to play a part in making NSW a better place to work, live and travel.You''re all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It''s data and research with impact you can see.In this role, you''ll:Be responsible for leading the Intelligence and Insights function for NSW Maritime, you will manage a high-performing team to deliver data and system support, performance insights, evidence-based decision-making, and project delivery, with a strong focus on prioritisation and high-value outcomes. You will lead technical specialists to manage systems and data and translate complex insights for a variety of audiences including senior management, frontline staff and external stakeholders.You will provide strategic leadership and expert advice on performance, systems, operational intelligence, and regulatory alignment to strengthen boating safety, compliance, and organisational performance.You will drive the development of robust frameworks and reporting that enable timely, informed decision-making across the organisation, fostering a culture where data is trusted, accessible, and used to continuously improve outcomes and enhance service delivery.Please clickhere to view a copy of the role description and information pack.About youYou are a strong and engaging leader who mentors and develops high-performing teams, fostering a collaborative culture and building trusted relationships across multidisciplinary environments. You confidently lead technical specialists while effectively prioritising work and driving team outcomes.You bring strong expertise and experience in Intelligence and Insights within a safety, transport-focused or other frontline operations environment, with a proven ability to lead, performance and systems management, operational insights and project delivery to improve customer and business outcomes. You communicate with clarity and influence, presenting insights and data in a way that resonates with both technical and non-technical audiences.Who we areTransport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join usOur workforce is as diverse as the community we serve. If youd like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work optionsmay be available. Learn more viaFlexible work options and policy Apply today Applications close 11:59 PM Sunday 12 April 2026. For more information about this role, please contact . Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply viaOur recruitment process | Transport for NSW
Job Title
Senior Manager Intelligence & Insights