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Job Title


Customer Service Representative


Company : Fletcher Building


Location : Bendigo, Victoria


Created : 2026-05-01


Job Type : Full Time


Job Description

General Information Job Type Permanent Category Customer Service Business Mico Location Gisborne Job Reference 42978 Posted Date 13-Apr-2026 Closing Date 13-May-2026 Description The role: Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch. Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service Support the team in inventory management, inwards goods and doing deliveries Ensuring products are organised and ready for delivery Accurately checking and receipting product into our systems Delivery of goods and services to our customers This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday 8am 5pm, with rostered Saturdays 9am 12pm based at our Gisborne branch. About you To shine in this role, youll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. Plumbing background will be ideal but not essential Proven experience in a customer service and/or retail sales environment/inwards goods/Warehouse experience There will be manual handling and some heavy lifting required so youll need to be physically fit Strong interpersonal skills and ability to build rapport to support our valued customers A motivated, self-driven worker, with the skill to work proactively, independently and under pressure Be confident with computers and learning new systems Our benefits: Competitive hourly rate and Staff-buying privileges Development opportunities that come with being part of the wider Fletcher Building Group Employment Education Fund Health & Wellbeing initiatives including an Employee Assistance Program. Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups dont always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you dont quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.