Job Title

This role is crucial for maintaining and growing our key accounts, ensuring a superior customer experience, and driving profitability. The successful candidate will be a proactive problem-solver with a strong focus on relationship management and strategic planning. Job DescriptionBuild and maintain strong relationships with key accounts through regular contact and on-site visits Main point of contact for customer inquiries, providing expert advice Promote new products and services to add value for accounts Resolve customer issues quickly Lead internal teams to deliver a seamless customer experience from order to delivery Manage customer contracts, including renewals and amendments, to ensure compliance Analyse account profitability and take action to meet minimum profitability targets Monitor budgets and develop strategies to identify and secure new business opportunities Utilise sales tools and software to effectively track activities and report on progress Ensure all work is performed in full compliance with company HSEQ standards and procedures