Job Title

About ForHealth AtForHealth,werecommitted to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of theForHealth,you''llbe joining a progressive, values-led organisationthatsshaping the future of healthcare.Werepassionate about clinical excellence, investing in innovation, nurturing a strong and inclusive workplace culture,and, above all, ensuringexceptional patient careremainsat the heart of everything we do. The Role We are seeking an experienced and passionate Regional Manager to manage acluster of medical and Urgent Care centres across the ACT. This is a unique opportunity to join an innovative and growing organisation during an exciting period of transition. As Regional Manager you will be responsible for ensuring the effective running of our centre operations by leading and supporting the Practice Managersand their service team membersto drive performance and growth within their centres whilst providing quality care. You willpromote and coordinate and guidea culture that is aligned with our Company Values through the engagement and retention of patients, employees and Health Care Professionals. Key Responsibilities Strategic Leadership & Risk Management Drive forward-thinking operational practices by supporting the Practice Managers in implementing strategies that mitigate future risks and strengthen business performance. Lead the rollout and monitoring of key projects, systems, and processes to ensure each Centre delivers on its strategic objectives. People Leadership & Team Development Coach, mentor, and empower Centre Practice Managers, Assistant Managers, and other team members to support a culture of excellence. Maintain regular face-to-face engagement with Health Care Professionals to build strong relationships and ensure smooth clinical operations. Operational Excellence & Patient Experience Identify, implement, and review initiatives designed to reduce patient wait times and enhance the overall patient journey. Monitor patient feedback and NPS scores to drive continuous improvement. Financial Performance & Commercial Growth Analyse budgets and P&L statements to identify opportunities for cost efficiencies and revenue growth, ensuring all financial targets are met or exceeded. Collaborate with Regional Managers and the Business Development Manager to innovate and implement commercial initiatives. Stakeholder Engagement & GP Support Strengthen satisfaction and retention of General Practitioners by fostering collaborative, commercially effective relationships and delivering timely operational support. Resource & Inventory Management Ensure each Centre is equipped with the tools and resources required for efficient and compliant operations through effective purchasing and inventory management. Culture, Compliance & Quality Delivery Inspire a learning-focused, high-performance culture by setting KPIs, conducting annual development plans, and supporting professional growth. Build networks and champion best practice by ensuring full compliance with Standard Operating Procedures and continuously enhancing service quality. The Successful Candidate Proven ability to develop and lead successful teams (candidates withregional management experience outside of healthcare are encouraged to apply) Experience in effective operational management, business growth and improving customer servicein a multi site environment Passion for making an impact Able to work both independentlyat onsite center visits, remote and as part of a multi disciplinary team Perks & Benefits Amazing healthcareperkswhich include: 20% off dental treatments for you and your family Health insurance discounts Fitness Passport discounted gym benefits for you and your family Attractive Remuneration package which includes 3 bonus programmes per year 24/7 access toa national leadingEmployee Assistance Program (EAP) Free onsite parking at our medical centres. Ongoing training,developmentandsupportthatincludes a fantastic induction intoour Medical Centres. Better work-lifebalance - No more night shifts! The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion. If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now! ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).