Job Title

Audi Centre Canberra, part of the award-winning, family-owned Jowett Motor Group, is seeking an experienced and driven Parts Manager to join our dynamic team. If youre passionate about delivering exceptional customer service, have strong leadership and inventory management skills, and thrive in a fast-paced automotive environment, wed love to hear from you. Why Jowett Motor Group We back our people properly. Heres what that looks like: Company Car or Car Allowance. Incentive Trips. Paid Parental Leave 12 weeks primary carer, 2 weeks secondary. Ongoing training and development (online and face-to-face) with real internal career pathways. Recognition and team events (BBQs, birthdays, group Christmas party) Retailer discounts across major brands. Employee Assistance Program (EAP) A genuine commitment to supporting women in automotive through our Women in Automotive partnership. Leaders who set clear expectations, back you, and want you to succeed. About the opportunity: We are seeking a driven and customer-focused Parts Manager to play a key role in leading our parts department and supporting the broader dealership operations. In this position, you will be responsible for overseeing inventory management, parts procurement, and ensuring efficient supply to both the service team and retail customers, delivering accurate and timely solutions. This is a fast-paced, results-oriented role suited to someone who thrives on leading a team, optimising stock control, and delivering exceptional service. Working closely with service and sales departments, you will contribute to the dealerships success by maximising parts sales opportunities, maintaining strong supplier relationships, and ensuring operational efficiency and customer satisfaction. Key responsibilities: Staffing - building a productive, efficient team that will professionally communicate. Review Performance Evaluations with staff & the Dealer Principal. Customer Satisfaction - maintain a high level of customer satisfaction. Protect current client base and build the B2B business. Introduce & develop processes and procedures to ensure a smooth operation within your department. Ensure stock levels are appropriate to current business needs. Inventory management. Customer support as necessary. Parts obsolescence management. Ensuring department safety procedures are adhered to at all times. What youll bring: To be successful in this role, you will demonstrate: Proven experience within the automotive industry, ideally in a Parts leadership role. Strong leadership capability with prior supervisory or management experience. Highly developed communication skills, with the ability to influence and build relationships at all levels. Excellent time management and organisational skills, with the ability to prioritise in a fast-paced environment. Solid commercial acumen, with a focus on driving parts sales and profitability. Advanced computer literacy, including proficiency in dealership systems and Microsoft Office (Word, Excel, Outlook). A strong customer-centric mindset, with a commitment to delivering exceptional service outcomes. Well-developed negotiation skills and the ability to manage supplier relationships effectively. A proactive, self-motivated approach with a continuous improvement mindset. A genuine passion for the automotive industry and leading high-performing teams. A current drivers licence. About Jowett Motor Group Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people. Apply now Ready to take the next step with Audi Centre Canberra? Apply today. Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers Diversity & inclusion We welcome applications from people of all backgrounds, ages, genders and cultures. Pre-employment checks A National Police Check is required prior to commencement. Company Overview Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.