Job Title

Disability and Youth Support are an LGTBQIA+ inclusive, innovative company that specialises in supporting clients with psychosocial disabilities reach their NDIS goals. This role will suit a person that enjoys mentoring; knowing how to listen, motivate, and guide people through transitional periods in their life. Role Title: SLES Program Officer Role Type: Full-Time. The role requires the use of a range of face to face, administrative & working as part of a team. Reports To: General Manager Location: Based in Nerang, Coomera and Beenleigh Main duties and responsibilities - Generating and adapting the clients SLES plans - Developing group programs generating, facilitating, and adapting the content - Directing staff to support clients in accordance with their SLES plans - Review SLES Officers daily progress notes - Assist with feedback regarding client progress and program outcomes to families and stakeholders - Review incident reporting, challenging behaviours - Generating reports as requested by the General Manager - Have a strong understanding or willingness to learn relevant NDIS requirements and standards - Act with initiative and professional judgement - Maintaining and understanding reasonable expectations of clients and workers. - Fulfil other duties as required by senior management as requested/required. - The above list is not exhaustive, and the role may change to meet the overall objectives of the company. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business. Experience Preferable experience in a relevant industry or equivalent qualification Personal attributes - Be willing to listen and learn. - Professional approach (Empathetic but have healthy boundaries) - Ability to be adaptable and flexible whilst working under pressure. - Organisational and time management skills. - Excellent attention to clients needs and respond to match these needs. - Confident and friendly manner with a positive approach to change and self-development. - Happy, relaxed, able to adapt language to suit professional and casual quickly. Other - Be able to understand how disabilities affect peoples lives. - Understand the stages that a person transitions through in gaining pre-employment skills. - Manage client and parent expectations of outcomes - Optional Understand how Autism Spectrum Disorder impacts an individual in a workplace. - Be a human and understand the needs of other humans. - Reliable car and License Skills & competencies - Customer service focused / time management / organisation - Communication with attention to detail - Leadership & Teamwork