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About the Role Gaming Manager | Norfolk Tavern Are you a gaming specialist who knows how to deliver a "Best in Class" experience? The Norfolk Tavern is looking for a dedicated Gaming Manager to own our premier gaming lounge and lead a team that is famous for its service and standards. "The Norfolk" is a local engine room, and our gaming room is at the heart of our success. We aren''t looking for someone to just sit behind a desk, we need a floor-focused leader who lives for player engagement, obsesses over room presentation, and knows exactly how to drive growth in a competitive market. A day in the life of a Gaming Manager: Know the regulars by name and make them feel right at home Work closely with the Publican to keep the room running smoothly, safely, and within all the rules Share your gaming know-how and help your team be the best in the biz Bring the good vibes, great service, and friendly smiles every shift Inherent requirements: This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently. About you: Youve been in the gaming room world for a while, as an attendant, supervisor, or manager Youve learned from great managers and are ready to step up Youve got the confidence, pride, and people skills to be the face of the gaming room You understand compliance and safe gaming inside out Youve got a current RSA and RSG/RCG as per state requirements If youre all about great service, happy players, and running a top-notch gaming room wed love to chat. The benefits are good too! Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphys and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process. #WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.