About the Role Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Home Care Team in Wollongong Region. This is a female-only support worker role due to participant requirements. Shifts available: Monday to Friday: 09:00am to 1:00pm Manual handling for transfers and full comprehensive personal care including incontinence aids Tuesdays and Thursdays: 1:00pm to 4:00pm Verbal aggression escalating to physical aggression Thursdays: 1:30pm to 6pm - ADHD and autism behaviours Sleepover supports: 7 nights 10:30pm to 6.30am - sleepover and personal care Tuesday 8:00am 12:00pm, Friday and Saturday 08:00 am to 10:00am: Personal care, medication administration, light household tasks and community Tuesday, Wednesday and Friday 08:00am to 10:00am - Navina Catheter trained Wednesday 11:30am to 2:30pm, Thursday 10.30am to 1.30pm, Friday 11.30am to 3.00pm and Saturday fortnightly 12pm to 2pm - Community access and domestic duties What Youll Be Doing: Deliver 1:1 supports in the community and at home (ADLs, routines, appointments, community access) Implement Positive Behaviour Support Plans (BSPs) with proactive, preventative and reactive strategies Use de-escalation skills and low-arousal communication during distress and escalation Support participants with mental health deterioration (including paranoia/delusions/disorganised thinking) while maintaining safety Work confidently in environments where substance use may be present, applying harm-minimisation and professional boundaries Recognise early warning signs, act quickly, and follow escalation pathways (including contacting emergency services when required) Complete high-quality documentation: case notes, incidents, observations, and handovers What we''re looking for: Minimum 1 year experience supporting people with manual handling, personal care, ADHD, Autism and verbal aggression/physical aggression Demonstrated experience working in environments where verbal and physical aggression is present Strong de-escalation capability and the ability to remain calm under pressure Clear understanding of boundaries, duty of care, and safety planning, including managing risk where threats or weapon-related behaviours may arise Excellent written communication and confidence completing detailed reports Essentials: NDIS Worker Screening Check (or willingness to obtain immediately) National Police Check First Aid + CPR (current) Must have a reliable car that is insured and have NSW Driver''s License (Provisional is acceptable) Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent) Unrestricted Australian work rights No sponsorship provided
Job Title
Disability Support worker - Home care