We are looking for experienced Receptionists. These positions are exciting opportunities to join our mental health clinics with a full multidisciplinary team, including specialist psychiatrists, psychologists, occupational therapists, social workers, speech pathologists, dietitians, and other allied health practitioners. You will bring your passion and drive. Our practice is one of the fastest-growing specialist mental health clinics located in Pacific Pines and Pimpama, Gold Coast.Currently, we have five experienced psychiatrists at the practice, along with several psychologists and other allied health professionals. We opened our second clinic in March 2026 in Pimpama, which is one of the largest private mental health clinics. We care about our team and would like to consider it as a large family. We are passionateabout what we do and are now looking for the right person to be a part of our family, bringing your unique experience and talents. We are passionate about providing a high level of professionalism and outstanding patient care. To be considered for this position, you are required to have the ability to work autonomously as well as part of a large team with different requirements. You must possess a high level of time management and organisational skills, along with an open and transparent communication style. Excellent customer service skills, managerial skills and professional telephone manners are vital for this exceptional service provider. Benefits to You Grow and develop your career in a specialist clinic, as we are looking for a candidate for long-term employment. Excellent salary to reward you for your skills/experience Friendly team environment Complete training and support are provided to succeed in the role Additional training and opportunities will be available for the right candidate. The Role You may already have experience in medical/admin and want to move into specialist clinics. These roles are either permanent or full-time, with an immediate start. For Receptionists, the hourly rates are above the award rate per hour plus superannuation. Although the rates exceed Fair Work Australia guidelines, the salary is negotiable based on previous experience and the specific role. The duties and responsibilities will apply: You will confidently provide comprehensive support to our patients and specialists. Ensure all processes and procedures are met Share all administrative duties with the existing medical receptionist. You will process patient billings and handle patient enquiries, bookings via telephone and face-to-face. You will maintain patient records using our practice software. Maintain scanning and filling. Maintain the clinic''s cleanliness. To be successful in this position, you will have the following attributes: Previous experience as a receptionist working in a medical, hospital or specialist environment is highly desirable; however, we may consider candidates with an admin/reception background from other industries. Dynamic, enthusiastic, self-motivated and thrive on working in a fast-paced environment with a role providing challenges and diversity. Excited and passionate about being an integral part of a growing clinic. Professional, outstanding customer service skills and your work values complement the culture of the organisation. An ability to adapt to individual work styles and varying situations, with a flexible approach to work. A forward planner - you can analyse situations and provide solutions quickly and efficiently. Excellent time management and organisational skills. A high level of communication and interpersonal skills is required to interact with people effectively. Being part of a team environment/culture is important to you. Managing practice electronic medical records (MediRecord software) is highly desirable; however, it is not a necessity. Front office patient billings, quoting for consultations and procedures, practice scheduling, scanning, and filing. Ensure adequate booking of patient appointments. Computer Skills be able to use Microsoft programs. Be able to work across both clinics, in Pacific Pines and Pimpama, Saturdays and evenings as required. Other Requirements Current C Class Driver''s Licence (Qld) Current Blue Card (working with children and young people) (or AHPRA registration if required) Satisfactory Police Check The position would be available for an immediate start. The Family Nurture clinic is open weekdays from 8 am-5 pm, except Wednesdays from 8 am-8 pm. We are also open on Saturdays from 8 am to 1 pm. Please only apply if you''re able to fulfil these hours and also work across both locations if required. You will be employed according to the Health Professionals and Support Services Award. We payat the above award rates onceyour probationary period is completed, and according to your skill level. Due to the high volume of applications, we will only be contacting successful applicants who meet the above criteria. Please note that only shortlisted applicants will be contacted. If you are interested in thisrewarding work opportunity, pleaseapply witha CV andat least two recent referees. Suitable candidates will then be emailed our preliminary Microsoft Teams interview. Shortlisted candidates will then be contacted for a face-to-face interview. Emailenquiries to our Practice Manager:*****@familynurture.com.au Employer questionsYour application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years of experience do you have as a medical receptionist? Do you have customer service experience? Do you have experience in administration? Do you have a current Australian driver''s licence? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Working With Children (WWC) Check?
Job Title
Medical Receptionist