Job Title

Manager FacilitiesClerk Grade: 11/12Salary Range:$149,739 - $173,174 + superEmployment Type: Full-Time, ongoingLocation: Haymarket, hybrid working arrangements including office attendanceAbout the RoleThe Department of Customer Service (DCS) is seeking an experienced Facilities Manager (FM) to lead the delivery of highquality, valueformoney facilities management services across a diverse portfolio of owned and leased properties.In this senior role, you will drive strategic asset management, oversee outsourced service providers, and ensure our workplaces are safe, functional, and aligned with organisational needs.You will provide authoritative advice on facilities operations, lifecycle planning, sustainability integration, and commercial management, while shaping best practice across the Department.Key ResponsibilitiesLead the FM team to deliver consistent, highquality services.Manage asset inspections, replacement programs and preventative maintenance.Oversee safety, security and emergency management systems.Contribute FM expertise to procurement and contract management.Manage FM budgets and support sustainability initiatives.About YouYou are a proactive and collaborative facilities management leader with significant experience managing complex property portfolios. You demonstrate strong judgement, stakeholder engagement capability, and the ability to balance operational requirements with strategic objectives.You will bring:Extensive experience in asset management and facilities management across large, diverse property portfolios.Strong knowledge of building legislation, compliance obligations, and risk management.Demonstrated ability to lead teams, coach staff, and foster a culture of collaboration and continuous improvement.Highlevel influencing, negotiation, and stakeholder management skills.Proven capability in procurement, contract management, and budget oversight.Essential RequirementsTertiary qualifications in a relevant discipline and/or equivalent experience.Ability to meet any mandatory preemployment checks required under legislation or policy.For any enquiries about the roleContact James Moffat,Director Workplace & Property, atSalary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment please contact Rodrigo Sandoval via .Visit the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date:Thursday, March 19th, 2026 at 10:00 amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process