OverviewLyka was founded in 2018 by Anna Podolsky, inspired by her dog, Lyka, who was suffering from chronic health issues despite being on "premium" kibble. Together with Gabriel Guedes (COO) and Dr. Matthew Muir (Integrative Veterinarian), they built Lyka with one core belief: better food can radically improve a pet''s healthspan and quality of life.Lyka''s meals are vet-formulated and gently cooked from real food ingredients. Delivered via a flexible subscription model, Lyka meals have driven improvements for tens of thousands of customers, supporting gut health, reducing intolerances, improving energy and mobility, and promoting hair growth.What began as home-cooked meals has scaled into one of Australia''s fastest-growing consumer companies, a vertically integrated, tech-enabled brand transforming pet health nationwide. Lyka now operates from two offices, Sydney (HQ) and Melbourne, with three state-of-the-art food production facilities (two in Sydney, one in Melbourne) and a growing national footprint. At Lyka, we are pioneering a new standard of wellness for pets and building a generational brand with global impact. What you will doThis is the engine room of our Partnerships function. You will own the operational and performance framework that underpins how we grow, measure and optimise our Partnerships channel. Sitting at the centre of Sales, Finance and Data, your job is to bring clarity, structure and insight to performance.You will take full ownership of Partnerships dashboards and scorecards across HubSpot and Omni, ensuring leaders have real-time visibility of the metrics that actually matter. You will proactively identify and resolve data inconsistencies with the Data team and ensure information flows cleanly between systems.HubSpot ownership sits firmly with you. You will design and maintain views, reports and functionality, act as the escalation point for sales queries, and raise the bar on CRM standards across the Partnerships team. This is about driving disciplined usage, not just system administration.You will own the Partnerships budget and six-monthly forecasting process, working closely with Finance and the Partnerships leadership team to drive rigour and accountability. You will track and refine targets, incentives and performance frameworks so measurement is trusted at partner, rep and channel level.Analytics will be a core part of the role. You will review and analyse data from HubSpot to produce actionable insights and ideas that shape commercial and strategic decisions.RequirementsWhat you will bringYou bring solid experience in Sales Operations, Revenue Operations, Commercial Analytics or Partnerships Operations, ideally within a scaling or high-growth environment. You have owned HubSpot in a meaningful way, building reporting frameworks, improving CRM standards and acting as a trusted system lead for sales teams.You''re comfortable with Excel to understand and build forecasting and performance tracking models. You understand budgeting cycles and have partnered closely with Finance to improve forecast accuracy and commercial insight.You''re confident working with data at depth, spotting inconsistencies, pressure-testing assumptions and turning complex analysis into practical recommendations. Senior stakeholders trust you because you don''t just present numbers, you explain what they mean and what should happen next.You''re structured, detail-oriented and commercially sharp. You raise standards rather than work around poor processes. You''re comfortable influencing without authority and enjoy working cross-functionally to improve how teams operate.If you enjoy sitting at the intersection of data, commercial strategy and operational excellence, this role will give you the platform to make a real impact.BenefitsWork in a fast-growing start-up, experiencing what goes on behind the scenes to sustain hyper-growth for a start-up with a physical product.Growth and development Lyka is growing quickly; you will have opportunities to tackle different challenges and take on more responsibilities as our facility and team expand. We provide an annual L&D budget for personal development.Work for a sustainability-focused company we care about the health of dogs and the planet. We are Australias only carbon-negative and plastic-negative pet wellness company and continually seek sustainability improvements.Be part of a diverse top-talent team from varied backgrounds and geographies.Up to 18 weeks of paid parental leave top-up.Wellbeing assistance and tools for mental and physical wellbeing to help you perform your best.Pupper parent support flexible arrangements for new pets, pet-friendly offices, discounts, and a financial allowance for dog training and care.We are committed to building inclusive and diverse teams. Lyka is an equal-opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity and encourage people of all backgrounds to apply. If you have any support or access requirements, please advise us at the time of application. #J-18808-Ljbffr
Job Title
Operations & Analytics Manager