Senior Intake & Service Navigation Worker page is loaded## Senior Intake & Service Navigation Workerlocations: VIC, Warragul: VIC, Traralgontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: May 10, 2026 (9 days left to apply)job requisition id: JR106335* **Support the Intake & Service Navigation team while overseeing care coordination and operational systems*** **Manage stakeholder relationships, community engagement, and service performance*** **$44.58 47.97 phr (SCHADS Level 4B) + Leave loading + Super + Salary packaging***Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people* *who identify as LGBTIQA+* *to apply. Even if you only meet some of the criteria, wed love to hear from you.***About this Program**The Psychosocial Support Services has intentionally been developed underpinned by evidence and through co-design with participants, carers, and referrers to ensure timely, needs-based, capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS.Funded by Gippsland Primary Health Network, the PSS program will deliver psychosocial services through the established mental health stepped-care model.**About the Opportunity**The Senior Worker Intake & Service Navigation provides leadership and operational oversight to ensure the delivery of accessible, timely, and high-quality support services. Operating Monday to Friday, this role supervises the Intake & Service Navigation team, coordinates care systems, and ensures efficient service delivery aligned with clinical governance, quality, and risk management standards. The position also maintains a small caseload, balancing direct practice with leadership responsibilities.Working under the direction of the coordinator, this role contributes to the Gippsland leadership team and supports regional planning and program implementation. It builds strong stakeholder relationships, drives community engagement, and oversees service performance and evaluation to ensure continuous improvement and effective outcomes for people at risk.**You will need:*** Minimum Diploma in Mental Health* Current valid Drivers License and the ability to undertake travel for the role* Current Working with Children Check and NDIS Workers Screening Check* Right to Work within Australia* Satisfactory National Police Records Check (valid within the last 12 months)* NDIS Worker Orientation Module CertificateWellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.**What we offer*** A purpose driven culture where people can thrive, everyone is respected, and differences are valued* An equitable, diverse, and socially inclusive work environment* Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing* Meal and Entertainment allowance via salary packaging up to $2,650 per annum* Receive 17.5% leave loading every time you take annual leave* Paid parental leave after 12 months of ongoing employment* Access for you and your family to our Employee Assistance ProgramFor a confidential discussion about the role, we encourage you to contact **Lee Brien, Regional Manager** on **0431 707 664**Wellways is committed to the safeguarding of children and vulnerable people. **Successful applicants must undergo a comprehensive screening process prior to their commencement.***If youd like to know more about our reconciliation commitment, click here*# **Job Description Summary**The Psychosocial Support Services has intentionally been developed underpinned by evidence and through co-design with participants, carers, and referrers to ensure timely, needs-based, capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS. Funded by Gippsland Primary Health Network, the PSS program will deliver psychosocial services through the established mental health stepped-care model.# **Culture**Were passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.# **How to Apply**This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.Please select "Apply" below to complete your application.# **Applications Close**10/05/2026 #J-18808-Ljbffr
Job Title
Senior Intake & Service Navigation Worker