Skip to Main Content

Job Title


Client Services Officer


Company : NSW Government


Location : Newcastle, New south wales


Created : 2026-05-03


Job Type : Full Time


Job Description

Client Service OfficerCourt ServicesLocation: MoreeEmployment type: Ongoing FulltimeSalary & Grade Clerk Grade 1/2 $75,728.00- $82,329.00Your roleThe Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Court Services, the Client Services Officer is primarily involved in assisting in the operation of court rooms.What youll do Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders. Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response Provides a high level of clerical and administrative support to the court and registry Uses computer systems to accurately enter data Provides high quality client services Supports the effective implementation of improved work practices. Adapts to work in different jurisdictions. Complies with department policies and practices such as Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies. What were looking for Candidates must hold a current Australian drivers licence, be willing to travel to other Court Services locations (this may include overnight stays), and able to work additional days. Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click here for more Information about accepting a role within Court Services. People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment. You are proficient with different technologies or have the ability to quickly learn and use technology. You will also have high ethical standards and ability to maintain confidentiality. Download the role description.This role maybe exposed to material that poses a range of psychosocial hazards, please refer to the link for more information:You may be offered a role at any of the locations listed above. You will be, from time to time, required to travel to any of the locations within the hub, including overnight travel.To apply directly via the DCJ Careers site click here. Search for the job and click the Apply now button.What We OfferWe offer a variety of benefits, including: A challenging and rewarding career Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us.We do work that really mattersWorking for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We''re focused on breaking, rather than managing, disadvantage. Its work that really matters.Apply now and join Australias top public sector employer where we will support you and provide an exciting and flexible working environment!Are you ready to join us?Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date rsum (maximum 5 pages).Applications close Sunday 29th of March at 11:59pm AEST.Got a question?For more information about the role or what its like to work for DCJ, please contact the hiring manager Susan Monckton via .If youve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Matthew Oakley via Visit Recruitment adjustments on the DCJ website to learn more.Inclusion and Diversity lies at the heart of how we recruitWe continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.Other InformationA talent pool will be created for the areas of Inverell, Armidale and Tamworth for future ongoing and temporary roles and is valid for a period of up to 18 months.For more information visit Applying for DCJ jobs on the DCJ website.Thank you for your interest in this role. We look forward to receiving your application.To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/The Welcome ExperienceThinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperienceThe careers site currently promotes this service on the Discover roles with DCJ in regional NSW page.