Skip to Main Content

Job Title


BLT Advisor Talent Pool


Company : Convergys


Location : Ballarat, Australia


Created : 2026-05-04


Job Type : Full Time


Job Description

BLT Advisor Talent Pool page is loaded## BLT Advisor Talent Poollocations: AUS Ballarattime type: Full timeposted on: Posted Todayjob requisition id: R1685349Job Title:BLT Advisor Talent PoolJob Description## Were expanding our team and are seeking customer-focused professionals to support members of one of Australias leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact.## We dont just hire for this role. We promote from it! 80% of our frontline leaders and many of our specialist support teams began right here. If youre motivated and career-driven, this could be the role for you!* ## Paid, structured training with continued development and support* ## Monday to Friday roster between 7:00am8:00pm no weekend work!* ## $28.12 per hour + 12% superannuation + performance incentives* ## Vibrant Ballarat Office with free parking* ## Exposure to compliance, privacy and regulated environments* ## Stable full time hours - 38 hours per week on a rotating roster* ## Inclusive, supportive culture with wellbeing initiatives and team engagement activities* ## 24/7 Access to our employee wellbeing app## ## **What Youll Do** Youll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes:* ## Assisting with online access, contributions and account updates* ## Supporting pension enquiries, withdrawals and investment options* ## Navigating multiple internal systems to resolve enquiries efficiently* ## Ensuring privacy, compliance and security standards are met* ## Providing clear, accurate and compliant information## This is a high-volume inbound environment where attention to detail, empathy and efficiency are key.## **What Were Looking For*** ## Clear and confident communication skills* ## Ability to multitask across systems while managing conversations* ## Resilience when handling complex or sensitive enquiries* ## A strong work ethic and commitment to personal accountability* ## A team-oriented approach with a genuine focus on customer outcomes## **Who This Suits*** ## Early career professionals wanting exposure to the corporate world* ## Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we''ll do the rest* ## Individuals looking for stability and structured development* ## Candidates motivated by growth, not just a short-term role## If youre ready to build a long-term career in a structured, growing organisation, wed love to hear from you! **Apply now and start your 2026 with purpose at Concentrix!**## ## *Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required.*## Location:AUS Ballarat - Mt Helen CampusLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we''re Concentrix. Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But were so much more. Human-centered, tech-powered, intelligence fuelled. Every day were busy helping over 2000 of the world''s best brands solve their toughest business challenges. Whether its designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. Were the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr