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Location: Adamstown, New South Wales, AU, 2289 Job Ref: 20586 Brand: Laverty Pathology Location: Adamstown Work type: Casual About Us Laverty Pathology is a Healius business. Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australias largest and most complex private and public hospitals to supporting small and remote communities. This means you will be working in a business large enough to offer you job stability, interstate mobility and meaningful opportunities to grow your career. About The Role We are seeking a reliable and motivated Despatch Operator / Courier Driver to join our Brisbane team. This permanent parttime position (up to 70 hours per fortnight) is a dualfunction role, where you will work a combination of shifts across both despatch operations and courier duties. You will receive comprehensive training, join a supportive team and enjoy clear progression pathways within a large, stable healthcare organisation. In this mixed role, some shifts will involve coordinating and dispatching job requests to our Courier network, while others will involve performing courier runs to pick up and deliver pathology samples and supplies across South East Queensland. Your work will contribute directly to timely diagnostic services and excellence in patient care. Your key responsibilities will include: Despatch adhoc jobs to our Courier network via despatch software Handle incoming calls from staff, collection centres and external stakeholders Provide highquality customer service in a fastpaced environment Coordinate operational issues including courier delays, breakdowns or urgent requests Maintain accurate documentation and uphold patient confidentiality Routine courier runs for the pickup and delivery of pathology samples, urgent specimens, blood products, vaccines, test results and clinical waste Liaise between Medical Practitioners and the Medical Liaison Officer regarding store orders Process, pack and deliver supplies to Medical Practitioners as required Prepare and deliver reports Follow safe driving practices and adhere to all transport and handling procedures Ensuring compliance with QML Pathology policies, procedures and Work Health & Safety requirements Complete required online learning, updates and training modules Support the broader Courier and Despatch teams through multiskilling About You To be successful in this role, you will meet the below criteria: A current Queensland Open Drivers Licence Sound computer skills (intermediate Microsoft proficiency preferred) Strong customer focus with excellent interpersonal and communication skills Good knowledge of Brisbane and surrounding areas Criticalthinking and problemsolving skills The ability to work autonomously and prioritise workload A flexible, positive attitude and the ability to contribute to a cohesive team Professional presentation, strong integrity and reliability Effective timemanagement and organisational skills A willingness to adhere to policies and procedures and complete required learning We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible & Resourceful. Benefits and Wellbeing As part of working for Healius, you will have access to a range of benefits including: Benefits platform Reduce the impact of the cost of living with everyday savings with 500+ of Australia''s most-loved brands, from the weekly grocery shop to premium perks like holidays. Fitness Passport Access top fitness centres & pools across Australia at a subsidised rate. Corporate health insurance discounts, banking benefits and novated leasing salary packaging. Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. Confidential health and wellbeing support through our Employee Assistance Program, available to all employees and their family members. Our Commitment to Diversity and Inclusion Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, sociocultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government''s Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role Other vaccinations based on location may be required. Laverty Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccinepreventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers. #J-18808-Ljbffr