A national therapy services provider is seeking a Call Centre Team Leader in Wollongong City Council. The role involves leading the call center operations to ensure quality support for NDIS participants. Responsibilities include setting performance targets, coaching team members, and handling escalations. Ideal candidates should have experience in customer service, strong communication skills, and knowledge of the NDIS or disability services. This position offers a chance to make a meaningful impact in the lives of individuals with disabilities. #J-18808-Ljbffr
Job Title
NDIS Call Centre Team Leader - Elevate Participant Care