Job Title

As Australias favourite lifestyle brand, beloved around the world, Country Road deliver timeless Australian style that is designed for life and made to last.The Third in Charge (3IC) is an entry-level leadership role dedicated to elevating the in-store experience through strong selling, exceptional customer service, and team performance.This role is designed to develop future leaders by building the skills needed for progression within the business. The 3IC leads from the floor coaching, giving real-time feedback, and role modelling the behaviours and standards that bring our brand to life for every customer.Working across all areas of the store, the 3IC is not tied to one department. Instead, you play a key role in driving sales and service by lifting the consistency, energy, and execution of the shop floor, ensuring every moment with the customer reflects our brand at its best.How You Will ContributeDrive the store team to deliver the brand customer experience within the departmentLead the department to deliver store operational excellence through effective stock management and loss prevention activitiesUnderstand the customer and make their needs a primary focusSupport with building team capability and strong succession planning for the success of your store and the GroupActively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeingUnderstand the brand and business strategy and communicate to the team their part to playRole model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success.Capabilities We ValueA genuine desire to be part of the Country Road Group and alignment with our cultural attributesDemonstrates a passion for fashion with a professional personal presentationStrong leadership skills in delivering an exceptional customer and team experienceAbility to manage budgets, interpreting financial reports and generating efficient rostersExperience managing the performance, productivity, training and development of a teamAbility to build and maintain customer relationships by delivering exceptional customer service.What We OfferCompetitive Sales Manager salary reflective of the scope of responsibilitiesA rotating roster designed to support work-life balance and sustainable leadershipGenerous annual product allowance of $1,400 and access to our management incentive scheme40% discount across all Country Road Group brandsCorporate partnerships to support your health and wellbeing18 weeks paid parental leave program for eligible employees with return-to-work clothing allowanceAccess to internal career opportunities across our retail brands and Support CentreAnnual learning calendar and ongoing development to support your career growth.Who We AreCountry Road Group is one of Australias leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our House of Brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impacton our customers, our communities and each other. Were proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation. #J-18808-Ljbffr