Skip to Main Content

Job Title


Bell Desk Attendants


Company : Capella Hotels and Resorts


Location : NSW, Australia


Created : 2026-05-05


Job Type : Full Time


Job Description

Position Summary The Bell Desk Attendant is the first point of welcome to our arrival guests and the last point of farewell upon departure. This position assists arrival and departure guests with the smooth transfer of luggage, packages and the safe and efficient movement of vehicles in line with established processes. They also assist with providing directions to guests and arranging transport during the day. Responsibilities Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Delivers and picks up guest baggage as assigned by Team Leader Bell Desk Supervisor. Stores luggage according to standards. Directs incoming guests to the checkin area whilst offering to handle any luggage the guest happens to be carrying. Escorts guests to their rooms, explaining all inhouse and room facilities. Hails taxis and answers guests inquiries. Prevents entrance of unauthorized persons; keeps main entrance and frontage neat at all times. Assists traffic and the parking of vehicles at the main entrance. Qualifications Full Driver''s license. Experience in a similar role at luxury hotels, resorts or commercial facilities. Basic computer skills with handson experience in room maintenance. Good spoken English. Valid working rights in Australia. Benefits Become a part of a vibrant and supportive work environment. Work in beautifully designed spaces and enjoy amenities in a historic building. Enrol in online LinkedIn courses to enhance your personal and professional development. Complete uniform provided and cleaned. Savour free meals during your shift. Take advantage of hotel and group discounts. Participate in the Employee Assistance Program (EAP), which offers confidential counselling and support. Make the most of the birthday leave. Explore opportunities for growth and development both within the group and beyond. We appreciate your understanding that we will only be able to contact shortlisted candidates. #J-18808-Ljbffr