Job Title

Company Description Fertility First is a trusted Sydney fertility clinic based in Hurstville, founded in 1997 by Dr Anne Clark with a vision to offer personalised fertility care backed by science. We partner with Genea, a world leader in reproductive medicine, giving our patients access to cuttingedge technology including the Geri timelapse incubator and Gems IVF culture mediums. Our experienced team of fertility specialists takes the time to understand each patient''s unique journey, providing compassionate, individualised care to help grow dream families. Job Description We are currently looking for a fulltime Clinic Manager to lead our Fertility First clinic in Hurstville. In this role, you''ll be instrumental in shaping the clinic''s growth and successdriving marketing initiatives to attract and engage patients, building strong relationships with our doctors, and championing a seamless patient experience from first enquiry to treatment. You''ll provide leadership and support to our Nursing, Embryology, Administration and Reception teams, fostering a positive, collaborative culture where everyone thrives. What You''ll Be Doing Building an engaged, highperforming team culture Overseeing communication and daytoday operations across the clinic Leading patient attraction and engagement strategies Developing and maintaining strong doctor relationships Identifying opportunities to enhance the patient journey Managing escalated concerns with professionalism and care Qualifications We are seeking an experienced Clinic Manager for this role, ideally with experience within the Fertility industry. You will be able to demonstrate exceptional leadership skills with the ability to build a strong culture, solid operations experience with the capability to work broadly across the clinic and a strong commercial acumen. As the Clinic Manager you will play a critical role in the growth of the clinic, nurturing doctor relationships and ensuring the continuous delivery of an exceptional patient experience we are seeking someone who has delivered all these things before and is ready for a new challenge! And whats in it for you? Glow Our online recognition and rewards portal. Access discounts at over 350 retailers as well as accessing recipes, fitness classes and mindfulness sessions Learning and development Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives Certified Family Friendly workplace 2025/26 Genea is committed to providing a workplace that is diverse, equitable and inclusive. It is important to us that our hiring process is accessible and open to all; we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, matureage workers and LGBTIQA+ people. Please contact our recruitment team () if we can help with any reasonable adjustments to enable you to participate in the job application process. #J-18808-Ljbffr