About the role Step into a dynamic role within our Mobile & Crawler Cranes division in East Rockingham. This role focus on providing vital administrative support across a wide range of tasks supporting the service team in maintaining and enhancing their customer service. We are looking for a motivated and experienced Administrator - someone who brings initiative to the table and who knows how to keep things running smoothly. If you are someone who loves to work independently, managing competing priorities with confidence and who takes pride in delivering exceptional support, then this is your chance to shine in a supportive team that values initiative and reliability. About the company Liebherrs decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service Earthmoving and Material handling equipment, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family? Key Responsibilities Raise and process our customer service jobs and repair orders, including costing completed jobs Support the scheduling of service jobs Prepare and issue invoices for completed service work in a timely manner Travel Coordination organise our team members travel, and accommodation arrangements as required Timesheet administration for payroll and reporting purposes Process expense claims & manage purchasing activities and accounts payable workflow with precision to ensure compliance with our policies Address customer inquiries in a professional manner to ensure timely and effective resolution Maintain and update our databases, ensuring filing systems are organised, up to date and efficiently archived About you Strong Customer service focus with professional manner Self-driven and proactive Strong problem solving skills A proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to details Excellent written and verbal communication skills Proficient in Microsoft Word and Excel Cert III in Business Administration OR minimum 2 years in a relevant administrative role Update and manage data bases, filing and archiving Benefits Global Company Enjoy job stability working for an international OEM Career Growth Ongoing learning, development and progression opportunities available Generous employee benefits - includes 5 days bonus leave days, paid parental leave and early access to Long Service Leave Health Support Access Private Health Insurance Discount Exclusive Discount Save on everyday goods and services via our employee benefits program. Participating brands inc. Woolworths, JB Hi Fi, Rebel Sport etc. Culture We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers Diversity and Inclusion Diversity and inclusion sit at the heart of the Liebherr Groups Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace How to apply Please apply via the link. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please.Emailed applications will not be accepted.
Job Title
Service Administrator