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Salary: from $35.10 p/h + Superannuation + NFP salary packaging benefits Employment status: Full Time Permanent Job Number: 3219 Hey You! genU is looking for a professional and welcoming Reception and Admin Support professional to be the first point of contact for clients while providing person-centred enquiry management and essential administrative support across frontofhouse operations. What youll do Client Enquiries & Reception: Provide professional frontofhouse support, respond to enquiries across multiple channels, guide clients to appropriate services, and maintain a welcoming environment. Administration, Finance & Operations: Deliver administrative support including data entry, mail, fleet coordination, invoice and purchase order processing, cash handling, reconciliations, and banking activities in line with procedures. Service Quality & Compliance: Ensure consistent service delivery aligned with organisational values, maintain accurate records, escalates issues as required, and contribute to continuous improvement. Teamwork, Safety & Culture: Collaborate positively across teams, uphold safety and wellbeing standards, participate in learning and development, and undertake other duties as required. What youll bring Qualifications & Compliance: Certificate in Administration/Business (or relevant experience) Communication & Interpersonal Skills: Exceptional written and verbal communication skills with the ability to engage empathetically and professionally with diverse stakeholders. Administration & Technical Capability: Strong experience in account management, document control, compliance documentation, Microsoft Office Suite (including Teams), and managing multiple inboxes. Organisation & Customer Service: High attention to detail with excellent customer service, time management, responsiveness, and ability to manage competing priorities. Experience working with diverse people and with people with disability. CareLink or Lumary experience. Understanding of the disability sector. Experience using a CRM system. Why youll love working at genU At genU, were committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do. We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings. Youll also get Flexibility: full time, part time, or job share plus hybrid working Salary packaging: up to $15,900 taxfree plus meal/entertainment benefits Extra Leave: 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave. Purchased leave options: the ability to buy additional annual leave to support worklife balance and flexibility. Discounts: savings at 450+ retailers including Coles, Woolworths & JB HiFi Wellbeing support: 24/7 access to a holistic employee assistance program Referral bonus: bring great people with you and be rewarded We are committed to ensuring an accessible recruitment experience. If you need adjustments or have accessibility requirements at any stage of the process, please contact our team at or . #J-18808-Ljbffr