Job Title

About The Role As the first point of contact, you will build strong customer relationships through facetoface and online interaction in our Busselton showroom by demonstrating product knowledge to clients, their families and allied health professionals searching for mobility equipment to support them on their journey with rehabilitation, aging and disability needs. Role Title Showroom Consultant Location Busselton, Western Australia, Australia Hours Monday Friday, Full Time Permanent Reporting Branch Manager Skills & Qualifications Previous customer service and/or administration experience Clinical experience or background in allied health is desirable Excellent verbal and written communication skills Active listening and problem solving skills Strong attention to detail and accuracy Adept at navigating computer systems to manage customer interactions and records Ability to remain composed in a fastpaced and varied work environment Reasonable physical fitness to assist with showroom product displays and movement Willingness to provide/obtain relevant checks (e.g. Police checks/NDIS Worker Screening check) Duties & Responsibilities Greet customers, delivering excellent customer service with a personcentred approach. Attend to online customer queries in a timely and efficient manner. Liaise with allied health professionals and government funding bodies in a professional manner. Generate quotes and orders using computerbased software in alignment with Aidacares policies and procedures, ensuring relevant funding approval is obtained. Provide clear communication with customers and liaise with our internal delivery team to ensure efficient delivery and supply of orders. Learn and stay uptodate with our products and services and use this knowledge to enhance customer experience. Maintain showroom inventory and presentation as required. Benefits Employee discounts on Aidacare health equipment products and services. Quarterly incentive scheme. Employee Assistance Program to support mental wellness. Benefits package includes discounts for retail, insurance, gym and more. Comprehensive training program to equip you with the necessary skills and knowledge. #J-18808-Ljbffr