At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australias only next generation security company operating at scale, we protect some of the nations most sensitive assets through disciplined operations, strong governance and highly trusted people. Job Impact As a Retail Security Officer, youll be the face of safety on-sitehelping protect customers, staff, and assets in busy retail environments. Your visible presence and quick response will help prevent incidents, reduce risk, and create a safe and welcoming space for everyone. About the role This is a fast-paced, customer-facing role where no two shifts are the same. Youll be working across retail sites providing a strong security presence, monitoring activity, and responding to incidents as they arise. Youll combine strong situational awareness with great customer servicesupporting both safety and a positive in-store experience. Job Location: Alice Springs, NT Contract: Permanent part time & casual opportunities available Pay Rate: SSIA Level 4 Shift Pattern: Ability to work rotating day and nights shifts of 12 hours Key responsibilities: Primary duties include and not limited to: Conduct routine patrols and security checks Maintain a visible security presence to deter theft and anti-social behaviour Monitor CCTV and on-site activity, identifying and responding to risks Respond to incidents and de-escalate conflicts professionally and safely Provide excellent customer service while supporting store operations and safety About You Must have Security Licence, Classification 1A (Unarmed Guarding) Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity) Ability to clear an Australian Police Check Strong communication and customer service skills Ability to remain calm and professional in busy retail environments Good observation skills and confidence to manage and de-escalate incidents If you have the above criteria, we look forward receiving your application! Why join Certis Work within Australias most secure and sensitive environments Be part of a high trust, clearance-based workforce Access ongoing training, career pathways and professional development Operate in a values driven organisation that prioritises integrity and accountability Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework Next Steps: Once youve submitted your application, the next step is to complete a virtual interview with Certis. This is an important part of our hiring process and must be completed for your application to be considered further. After youve finished your virtual interview, our hiring managers will review all candidates. If youre successful in progressing to the next stage, well be in touch to let you know whats next. Diversity Statement Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply. Certis Security Australia Master Licence Details Sydney Night Patrol & Inquiry Co Pty Ltd NSW 400674602 ACT 17501220 QLD 41315 WA SA48240 NT 345 SA ISL 178143 TAS 3020 Certis Security Australia Pty Ltd NSW 405149073 ACT 17501742 QLD 3158254 WA SA 72311 SA ISL 235794 VIC Z05 798 61S VIC Z05 798 40S NT 1093 TAS 458596293 Video
Job Title
Security Officer