Own one of Qantas most complex and visible customer portfolios, combining senior commercial leadership with endtoend accountability for charter delivery. Lead and shape highperforming sales and operations teams that sit at the centre of critical resource and charter customer outcomes. Permanent rolebased ateither ourBrisbaneor PerthSales Office At Qantas, weoperatein environments where reliability,executionand customer trust matter. The Resources and Charter Delivery team plays a critical role in supporting complex charter operations for customers who rely on us every day. TheSenior Manager, Strategic Accounts Resources and Charter Deliveryis a critical customerfacing leadership role withinBusiness and GovernmentSales, accountable for both strategic commercial outcomes and the effective delivery of charter operations. This role leads a team of Resources & FIFO Operations Coordinators supporting complex charter flying, with a strong focus on ensuring safe,reliableand effective charter and block space delivery for key strategic resource customers. In addition, the role provides leadership, coaching and mentoring to a team of Strategic Account Managers, while alsoretainingownership of selected strategic accounts. The role combines account management with a strong operational remit, requiring close oversight of charter activity across major resource and charter customers. Regular travel between Brisbane and Perthis required tosupport customer engagement, teamleadershipand operational delivery. Youllhave Minimum 7 years relevant professional experience in senior commercial, sales or customerled roles Tertiary qualifications in Business, Commerce, Aviation,Economicsor a related discipline (desirable) Demonstrated senior commercial judgement with a strong customer orientation and focus on value creation Proven experience leading complex sales and account strategies across large or strategic customer portfolios Strong capability in contract negotiation, commercial decisionmaking and business planning Demonstrated people leadership experience, including coaching,mentoringand developing highperforming teams Ability to lead through complexity, driving performance,accountabilityand operational discipline Strategic mindset with experience interpreting external market dynamics and translating this into action Why Qantas? Youlljoin a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which meansyoullbe able to grow both personally and professionally at Qantas. Your development is a priority for us so that you canmaintainthehigh standardsour customers have come to expect and can continue to develop over time.Youllbe supported from day 1 withon the jobtraining and coaching as well as our formal training opportunities. While you may start in this role,wevegot a greattrack recordof supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) andadditionalpurchased leave options for eligible employees. Wellgive you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing,leisureand entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronicdevicesand professional memberships. Wellsupport your wellbeing: Whether itslearning to better support your own and others mental health, our interactive wellbeingappor your very own tailored nutrition plan. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you toadviseus at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Be a part of something special and play your part in the Qantas story get in touch today. Applications closeSunday17thMay Pleasenote:applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. #J-18808-Ljbffr
Job Title
Senior Manager Strategic Accounts - Resources & Charter Delivery