Job Title

Come and join the Trek Family, where we make only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Are you ready to take the next step in your retail career and be part of something bigger? We''re looking for passionate, customer-focused Sales Associates with great energy and a love for helping others to create bestinclass experiences in our stores. A Bit About Us At Trek, we''re on a mission to change the world by getting more people on bikes. As the leading global manufacturer, distributor, retailer, and wholesaler of cycling products, we tackle realworld problemslike urban congestion, pollution, obesity, and mental healththrough the power of cycling. Were a familyowned, valuesdriven company thats committed to professional development, building the best teams, and having fun while we do it. We care deeply about our people, our products, and the communities we serve. Why Trek? We offer more than just a job we offer a career where youre valued, supported, and given endless opportunities to grow. Competitive Pay and Bonus Opportunities Supportive, TeamDriven Culture Ongoing Training and Career Development Wellness and Mental Health Focus Exclusive Staff Discounts Community Involvement Fun, Energetic Work Environment About The Role As a Sales Associate, you are responsible for delivering amazing hospitality and driving a great customer experiencewhile supporting daily operations and hitting individual goals. Sales & Hospitality Use our Guide Sales Process to connect customers with the right bikes, gear, and services. Develop your sales and customer service skills through training, roleplaying, and onthejob experience. Utilize Lead Lists to stay engaged with customers and drive sales. Participate in daily huddles and debriefs to stay aligned with the team. Make customerfocused decisions and do the right thing to create positive experiences. Respond to phone calls and store emails with professionalism and helpfulness. Assist with UBG/Warranty casessupport customers, document exchanges, and coordinate with the Inventory DRI. Part time hours with Weekend Work plus leave coverage. Product Knowledge Learn about Trek bikes, components, apparel, and technology. Maintain Trek University Guide Status by completing required learning modules and continuing education. Store Operations Help with store opening/closing, operate Ascend POS, and complete endofday cashup. Execute responsibilities as directed by the Store Manager. Wear the Trek uniform and present yourself to Treks professional standard. When Not with Customers, Youll Help Complete the Daily Task List. Maintain product displays and merchandising in line with Visual Merchandising Directives (product placement, price auditing, restocking). Perform weekly Cycle Counts for inventory accuracy. Assemble or preassemble new bikes and assist in preparing customer bikes for service. Keep the showroom and backofhouse clean, organized, and efficient. What Were Looking For You dont need to be a bike expertwhat matters most is your energy, curiosity, and commitment to providing excellent customer service. A positive, cando attitude Excellent communication and teamwork skills A desire to grow through feedback and learning Problemsolving skills and customerfirst thinking Attention to detail and reliability Basic computer proficiency Ready to Ride with Us? If you''re energetic, driven, and passionate about creating great experiences, we want YOU on our team. Apply now and become part of the Trek Family! Learn more about us Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace. #J-18808-Ljbffr