Job Title

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.About the RoleThis is a great full-time opportunity with the CFA. A challenging and varied ongoing role is available in District 15 Ballarat.The Brigade Administrative Support Officer provides high-level customer service and administrative support to the assigned Brigade, its volunteers and the community, working in line with CFA''s strategic goals.Please note that on occasion this role requires flexibility to engage with volunteers outside standard hours, along with occasional travel (a vehicle will be provided). Any additional hours worked will be returned as time off in lieu.Administration:Provide administrative support to Brigade Management Teams to help them deliver services to volunteers across District 15Complete general administrative tasks such as preparing documents, maintaining records, and entering data using CFA systems.Stay up to date with CFA Standing Operating Procedures, EMV Joint Standing Operational Procedures, and relevant CFA policies, procedures, and regulations.Handle private and sensitive information in line with CFA and Victorian Government privacy and information management requirements.Volunteer Support:Provide administrative support to Brigade Management Teams and volunteer brigades, including recruitment, retention, and general operations in line with the EBA and position description.Support administration for brigade activities, including asset purchases and sales, fundraising, grants, and fleet management, acting as the liaison with CFA.Assist with the replacement of Personal Protective Clothing and Equipment and coordinate collection and delivery of operational supplies from District stores.Ensure brigades have correct templates, stay updated on CFA administrative requirements, and submit building maintenance requests with appropriate approvals.Support pre-season readiness activities and audits to ensure brigades are operationally prepared for the Fire Danger Period.Attend brigade meetings, events, and training sessions as required, including after hours.Community Liaison:Help brigades access fire safety publications and information through Community Engagement Coordinators.Support brigades'' participation in local Community Safety events.Assist brigades with setting up and managing social mediaAbout YouExperience and understanding of working within a volunteer environment.Demonstrate knowledge and experience in modern administrative and information management.Demonstrate excellent written and verbal communication skills.Demonstrate capacity to work with limited supervision and delivery within required time frames.Experience or qualifications relevant to meeting the requirements of this position are essential.Be prepared on occasion to participate in Incident Management support roles appropriate to experience and qualifications.Why choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsGrowth Opportunities: Learning and developmentFlexibility: Hybrid work options with flexible work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Healthy for Life programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the ''apply'' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.Pre-employment ChecksOffers of employment will only be made to candidates who:Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.Applications close: 11:59pm 19th May 2026If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don''t hesitate to contact the person listed on the ad or alternatively, email [email protected] Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected] #J-18808-Ljbffr