Job Title

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern worldshifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by thirdgeneration jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldnt require a special occasion, and it should never come with guilt. Its about celebrating yourselfyour style, your life, your everyday. Mejuri meets customers where they areonline, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and longterm vision. The Role A Stylist at Mejuri is more than a salespersonits a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuris core values and dedication to excellence. Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, youll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction. Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxuryone customer, one team member, and one exceptional experience at a time. Customer STACK: Lead by example and validate the quality of the instore customer experience by communicating, training, and upholding expectations on the team on Mejuris Steps of Selling. Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. KPIs: OPH, SPH, NPS (85%) Operations Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies. Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology. Shrink: Supports in mitigating internal, external and administrative loss of product. Escalations: Participate in identify and elevate opportunities, gaps, risks and roadblocks to store leadership. Merchandising Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld. Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged. Escalations: Flag, identify and action any inefficiencies. People Engaging: Build healthy relationships with our people and establish a positive and engaging work environment. Employee Relations: Adhere to our policies compliance practices. What youll bring to the team An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back. Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team. An ability to learn and retain relevant product knowledge to suggest and style for our customers. Is able to think critically and solution in the moment to deliver on customer and business needs effectively. An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT. Ability to pay attention to customer feedback, trends and shares insights with management. Great attention to detail, and a highly organized working style and strong sense of initiative. Ability to work on the sales floor for extended periods of time. History of successfully participating in and contributing to a positive team working environment. Benefits at Mejuri Paid sick days. Monthly retail bonus program. Regular feedback via performance reviews. A robust inhouse retail learning program. Generous product discount! Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $27 - $28 per hour based on a candidates experience and qualifications. About Mejuri At Mejuri our success is driven by a strong commitment to our Purpose and Values. Theyre the foundation of our operations, defining how we show up, solve problems, and accomplish incredible thingstogether. Our strength comes from each team member''s dedication to embracing and embodying these Values daily. This isn''t merely a duty; its a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Values RAISE THE BAR Stay Curious, Share/Seek Feedback, and Strive for Excellence CUSTOMER OBSESSED Get close to the customer and prioritize them in our decisions EMPOWERED OWNERS Treat the company like your own, take initiative FIND A WAY Seek simple, creative solutions, and act fast DRIVE RESULTS Be clear on your goals and be relentless in achieving them TEAM FIRST Value team success over personal ego Accommodation / Accessibility Mejuri does not discriminate in hiring or terms and conditions of employment because of an individuals race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. 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