Job Title

Solutions Architect We''re hiring a Solutions Architect for our US-based remote team. This is a unique role that will have an immediate impact on Lorikeets growth by directly addressing one of our customers biggest opportunities to-date: getting Lorikeet trained up and deployed as fast as possible! As a Solutions Architect at Lorikeet, youll be the bridge between Lorikeets technology and our clients'' success. Youll work directly with customers to understand their needs, implement AI solutions, and ensure they get maximum value from Lorikeet. Youll serve as an AI expert for our customers, an integration expert, and a problem solver, forging strong relationships and great outcomes for their customers. This is a unique opportunity to take a technical background or mindset and a curiosity about AI and turn it into a high impact career. Over time, youre going to break new ground with our customers and help them enable mind-blowing experiences for their end users. The sky is the limit for what youll be able to help our customers do, and for the right candidate, thats the most exciting part. What you''ll do Be an AI expert and evangelist for Lorikeets customer base Lead AI implementation projects from kickoff to successful deployment Build and configure workflows in Lorikeet''s AI tools to meet each unique customers goals Understand customers businesses and recommend innovative AI solutions beyond typical customer support to achieve their business goals Work with our product team to represent customer needs, provide feedback, and inform both our short-term and long-term product strategy Guide customers through technical implementation while building strong relationships Solve complex integration challenges creatively and efficiently The right candidate This role is perfect for someone who is (1) deeply interested in AI, (2) is excited to build technical skills relevant to AI, and (3) is energized by operating at the nexus of the technical implementation of AI and ensuring customer success. We need someone who is technically-minded and excited to dive into the technical aspects of AI, loves building, learning, and tinkering, and most importantly, is hyper-focused on customer impact. As an early team member, youll have the agency to identify what needs to be done and take initiative to make it happen. Youll have the opportunity to shape not just individual client implementations, but also our overall approach to customer deployment and success. Our customers and revenue are over 50% in the US, but today most of our team and our headquarters is in Sydney, Australia, where wed love to host you for onboarding. Have 2-5 years of client-facing experience in management consulting, technical implementation, or similar roles Have a technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.). Previous software engineering experience is not required, but is very useful. Are a strong project leader with a track record of independently leading complex technical solutions (e.g. you are organized, reliable, and extremely high-agency) Have experience building & managing stakeholder relationships (e.g. youre very comfortable working with external clients) Possess strong communication skills (e.g. you can effectively listen on all levels, and have the ability to explain technical concepts to non-technical stakeholders) Have a solution-oriented mindset (e.g. you love to think creatively to solve problems and hack systems to do unexpected things) Are excited about AI, knowledgeable and already tinkers with it (e.g. youre a ChatGPT power user, or build AI projects in your spare time) If you dont quite match this and are from an underrepresented background, we strongly encourage you to reach out! We know firsthand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences. What''s unique about this opportunity Warm, mature, flexible culture. Low ego, high trust team. No tolerance for ''talented jerks''. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We''re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale-up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they''re investors and owners too. On the technical cutting edge. With our users were defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI-first company are its white space for us to invent. The AI agent problems we are solving are beyond the cutting edge at the biggest research labs. Were building on a modern tech stack, with TypeScript, React/Remix, PrismaORM, NestJS and some Python sprinkled in. No nonsense recruitment process. The process is: 1) informal chats with our hiring team to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. Theres no better way for each of us to figure out if we like working together than to work together! #J-18808-Ljbffr