Job Title

Wine Merchant | Dan Murphy''s Mittagong| Share your passion A good story always starts with a touch of experience, curiosity and imagination. This is paramount to what we look for in our wine merchant teams. As one of our knowledgeable story-tellers you will play a critical role in customer discovery, and provide a concierge-style end to end experience. This role offers lifestyle friendly hours and a real opportunity for connection, with both our customers and store team. So, if youre thinking that everything happens for a Riesling, we think you should keep reading. The SALARY: From $74,400 + wine education allowance + superannuation The ROLE: Create a distinctive customer experience by actively sharing your passion for wine and investing time into every customer moment Produce powerful tasting events which inspire your customers to engage with and learn about our products Build rapport by taking our customers on a tailored journey of discovery, centred around education on product and loyalty benefits Collaborate with store leaders to achieve sales targets and KPIs, always exhibiting a continuous improvement mindset Advocate for education and empower store team members with knowledge sharing and product coaching The YOU: YOU have previous experience in a customer facing role and a track record of creating memorable customer experiences YOU are a wealth of knowledge in the world of wine and are driven to continue your learning journey and support others in their discovery YOU are an imaginative storyteller and all of your interactions exude enthusiasm and authenticity YOU have successfully completed WSET Level 2 or equivalent industry experience YOU are available to work in peak customer hours YOU are connected to the wine community and take pride in representing yourself and your business at industry days and events How we take care of our PEOPLE: An exclusive discount card for Dan Murphys, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and BigW. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphys and the wider Endeavour Group network. If drinks excite you - and youre close-enough on the requirements, wed love to hear from you! Candidates will be required to complete a functional screening assessment as part of the recruitment process. Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes. Job Location #J-18808-Ljbffr