Job Title

Company Description Novotel, Mercure & ibis Darwin Airport are conveniently located just steps from Darwin Airport and only a short 15minute drive from the vibrant Darwin CBD, offering an ideal location for both business and leisure travellers. Be part of this exciting journey Airport Development Group (ADG) has invested $25 million to transform the properties into a truly worldclass destination. This major redevelopment includes a range of significant upgrades designed to enhance the overall guest experience. The newly landscaped tropical gardens create a serene and welcoming atmosphere, providing the perfect base from which to explore the iconic attractions and natural beauty of the Top End. Take the opportunity to become a Heartist, and let your heart guide you in a world where life beats faster. Job Description As a Room Attendant, you are a valuable member of the housekeeping team, responsible for ensuring guest rooms are maintained to the highest standards of cleanliness and presentation. You will take pride in delivering well-prepared, comfortable rooms while paying close attention to detail. You will work both independently and as part of a team, while maintaining a professional and courteous approach when interacting with guests and supporting their needs where required. Duties Clean guest rooms, storage areas, and corridors to the required standard as allocated. Replenish guest supplies and bathroom/room amenities in line with room type standards. Report any lost property in accordance with hotel procedures. Carry out scheduled and routine cleaning tasks as assigned. Handle guest laundry in compliance with hotel policy. Use, clean, and maintain equipment properly, reporting any faults as per procedure. Ensure all departmental equipment is kept in good working condition. Assist with regular stocktakes of equipment and supplies. Maintain security of keys and guest rooms at all times, following all security procedures. Report any suspicious activity or items to a supervisor. Follow correct usage, handling, and storage of cleaning chemicals in accordance with health and safety regulations and manufacturer guidelines. Qualifications Previous experience in a similar role (such as Room Attendant, Cleaner, or Housekeeping Attendant) is preferred Possess a warm, friendly, and professional communication style, ensuring guests and team members feel comfortable and welcomed Demonstrate strong attention to detail with the ability to work efficiently, manage time effectively, and take pride in delivering high-quality room presentation Physically fit and adaptable, with the ability to work in a variety of environments including guest rooms, corridors, and service areas, involving tasks such as lifting, bending, and prolonged standing Additional Information What''s in it for you ALL Heartist Program Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide. Family & Friends Discounts Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events. Accor Live Limitless (ALL) Loyalty Program Earn status and reward points with every stay, unlocking more benefits and experiences. Learn Your Way Access leading training platforms like Accor Academy and Typsy to advance your career and skills.