Job Title

Branch Customer Advisor Banking Ulladulla You will be empowered to make a positive difference for customers and communities, given the opportunity to learn, grow and achieve, and deliver a seamless, consistent, and tailored customer experience every day. Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. Hours 34 hours per week, Monday to Friday: 9:15 am 4:15 pm Monday, Tuesday, Wednesday, Friday and 9:15 am 5:15 pm Thursday. Benefits and Development NABs tailored career development programs, upskilling and mobility opportunities to ensure you are set-up for success. Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances. Extensive range of benefits and discounted offers on travel, fitness, events and technology. Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave and volunteer leave. Key Responsibilities Support NABs Ulladulla branch by being the first point of contact for our customers; putting them at the centre of everything you do. Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions. Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure. Qualifications and Skills A passion for delivering quality, gold-class experiences for NABs diverse range of customers. A team player with a keen eye for detail ensuring every transaction is efficient and accurate. Customer centric thinking and an appreciation for inclusion and diversity. No banking experience required full training provided. Diversity Statement A diverse and inclusive workplace works better for everyone. We have built a culture of equity and respect where everyone feels valued and appreciated for being authentic. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. #J-18808-Ljbffr