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Job Title


Assistant Manager Operations - Industrial Relations Commission


Company : NSW Department of Communities and Justice


Location : Sydney, Australia


Created : 2026-05-08


Job Type : Full Time


Job Description

Your role Support the integration of Industrial Relations Commission (IRC) operations by managing competing priorities and stakeholder expectations. The role oversees the delivery of courtroom, judicial and commissioner support services across multiple locations. Responsibilities include coordinating courtroom support services and incourt technology, managing staff, overseeing facilities maintenance and repairs, and ensuring the provision of furniture, stores and stationery to IRC personnel. What Youll Do Oversee the delivery of incourt technology services, including AVL and IRC events, during routine and highdemand periods. Coordinate operational support for court and commission sittings across multiple locations, including engagement on infrastructurerelated impacts. Manage facilities and workplace logistics, including relocations, furniture, equipment and facilities coordination across IRC sites. Ensure staff remain informed of procedural and policy changes to deliver accurate, professional services to the judiciary, commissioners and court users. Administer operational resources and assets, including stationery and stores procurement, asset registers, annual stocktake obligations and effective system use. What Were Looking For Demonstrated strong initiative and a commitment to delivering highquality services in a complex and changing environment, ensuring courtrooms are fully prepared for all sittings. Builds and supports a cohesive, efficient and positive team, effectively managing staff with varying levels of experience and capability. Maintains uptodate knowledge of court and incourt technology to ensure the efficient delivery of technologyenabled services. Responds promptly and effectively to urgent and unforeseen issues impacting IRC sittings and other facilities. What We Offer A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs Key Knowledge And Experience Sound knowledge and demonstrated ability to apply relevant IRC policies, procedures and guidelines, including Department policies. Inclusive and Diverse Workforce We continue to hire great people with a wide variety of skills, experience and backgrounds, including people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. #J-18808-Ljbffr